Mahasenpura, Tissamaharama, Tissamaharama, Southern Province, 82600, Sri LankaXem thông tin khách sạn
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1 đêm
Đánh giá của khách
4.3/5
Rất Tốt
31 đánh giá
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Vị trí4.3
Trang thiết bị4.3
Dịch vụ4.3
Vệ sinh4.3
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Tất cả đánh giá(31)
Đánh giá tích cực(28)
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Đánh giá tiêu cực(3)
Jaroslaw
Phòng Cao Cấp với Ban Công hoặc Sân Hiên(giường đôi)
Lưu trú vào thg 12, 2023
Gia đình
17 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 12 thg 12, 2023
Value for money hotel.
Dịch
Lvchaxiong
Phòng Cao Cấp với Ban Công hoặc Sân Hiên(giường đôi)
Phòng Cao Cấp với Ban Công hoặc Sân Hiên(giường đôi)
Lưu trú vào thg 7, 2024
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 8, 2024
很乾凈,也很舒適的入住體驗,挺推薦大家入住的
Dịch
Tài Khoản Khách
Phòng Cao Cấp với Ban Công hoặc Sân Hiên(giường đôi)
Lưu trú vào thg 5, 2024
Vợ chồng
23 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 8, 2024
還是很好的,工作人員很熱情
Dịch
Tài Khoản Khách
Suite Deluxe với ban công hoặc sân hiên
Lưu trú vào thg 2, 2024
Gia đình
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 2, 2024
環境服務都不錯,離湖不還
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2024
Một mình
3.0/5
Đăng tải vào 1 thg 4, 2024
I stayed at this hotel as part of a tour. I was quite disappointed for several reasons. I am presuming Covid may have had a big effect on general maintenance etc. My room was dated. The aircon unit which was above the bed leaked onto the pillow. Coffee had been splattered on the wall at some stage and hadn’t been cleaned off the wall. The bar area was closed and furniture stored there The service in the restaurant was poor and we had to ask a few times for a drink or water. Unfortunately most of the staff don’t speak English so that didn’t help
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Một mình
4.0/5
Rất Tốt
Đăng tải vào 19 thg 2, 2024
Lovely cool pool front room, spacious and clean. Nice hot shower with good water pressure. Outdoor dining with buffet breakfast and dinner, good selection of food. Kitchen packed takeaway breakfast to take on safari. Quiet complex, pool lovely and clean, plenty of lounges. Would be nice to have an area to lounge with a drink and relax. Overall a pleasant stay.
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 14 thg 2, 2024
Spacious room overlooking the large swimming pool. Dinner buffet was splendid and the chicken and macaroni to die for. We can highly recommend a stay when heading for Yala leopard safari. Staff very helpful and we enjoyed every minute of our short stay.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2024
Khác
3.0/5
Đăng tải vào 25 thg 1, 2024
This is a nice hotel, the rooms are very good, there is a lovely pool and the staff were lovely but for a 4* hotel we did feel let down on several occasions. We are reasonably seasoned travellers and know about the things that can happen in Sri Lanka which we are visiting for the third time. One of the main things that went wrong was the transport that the hotel arranged for us from Ella, I had clearly specified in writing that we wanted a vehicle big enough for 4 adults + 4 suitcases + 4 hang baggage when booking several months before. I followed this up, again in writing, a couple of days before our journey with the same information and was assured all was OK. The car that did turn up was way too small, resulting in a wasted journey for the poor guy that had driven for 2.5 hrs to get to us. The manager put the blame on another company for messing up but I think that he should have made sure that the vehicle we were getting was adequate. To his credit the situation was put right but this shouldn’t have happened in the first place. As I’ve said, the hotel itself is very nice indeed. The staff are really lovely but many didn’t speak any English so communication was very difficult when ordering, eg we just avoided having kottu (a Sri Lankan meal) bought to us when all we wanted was a coke. I can understand this is in a one or two star place but for somewhere that portends to be a cut above then I think that the customer can expect to be able to communicate. It was the same with most of the reception staff, some basic training would I think go a long way. Food was ok but I had to send a meal back because the fish I’d ordered was overcooked to the point that it was charred and brittle. The internet was lamentably slow and was frequently non existent. This should not be a problem even in Sri Lanka as we had good connections for the other 6 or so places we stayed of lesser rating. We only had hot water for 1 out of the three nights we stayed, when we mentioned it, it was fixed so probably just someone didn’t turn the water heaters on. Again, we’ve travelled around a bit and stayed in basic hotels and know that things may not materialise as you wish, but when one does decide to splurge a certain standard is expected. We were asked at checkout if our stay was up to standard and we told the person on reception about what had happened, he was obviously senior and spoke reasonable English. To his credit he was very apologetic and we were given some money off our food and drinks bill however we would have much preferred that the hotel lived up to its star rating. With a few tweaks this could be an excellent hotel, so up to the management really to do their bit!
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 9 thg 1, 2024
We came from Australia as a family and stayed two nights. Excellent food specially Sri Lankan style rice and curries. Very clean and spacious rooms. Pool is nicely located. Very friendly staff and foods were amazed. Restaurant manger (Mr. Subasinghe was so professional and was helpful) . We definitely recommend the hotel. Thank you Aruna
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 5 thg 1, 2024
This is a very pleasant hotel. Excellent and prepared staff. Large and clean pool, beach with towels and beds. We went on safari early in the morning. The hotel was prepared to pack a cold breakfast. The rooms are well equipped. This is a 1-story hotel. I will gladly choose it again next time.
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 4 thg 11, 2023
I loved the arts on the wall. The staff are warm and ever smiling. I did not understand the cocktail list they had and and am glad the manager on duty Dolphine suggested for us a great ones.We had carnivore dawa with vodka and whyskie weekender . Music fron the inhouse Dj was jus a relaxing moment and our waiter Emmanuel was very proffesional.I will recommend this place being our first time.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2023
Du lịch cùng bạn bè
4.0/5
Rất Tốt
Đăng tải vào 30 thg 9, 2023
Came to the hotel thinking it’s a isolated and near a lake. Yes my fault for not checking the map. But the staff of this place are very good. Helpful and considerate. Nice small hotel . Clean and simple rooms with a nice swimming pool. When we came in there was a wedding the loud and noisy music was a instant put off. But by evening everything changed to a nice and a quiet place.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 30 thg 8, 2023
We visited August with Family and reserved 3 rooms. We stayed 2 nights and everything was great. Staff is very friendly and helpful. Specially Receptionist and there was one guy who works in restaurant. They are really helpful and pleasant. I would Highly recommend this place. Thank you very much for your great hospitality.