TownePlace Suites Texarkana

Great stay I loved it

This is an awesome property, it is currently under renovations, but you would never know it, Nice and quiet with little to no construction noise at all. The rooms are suites with kitchenettes and are so nice to have when staying for a couple of days. The staff at this property are so nice and always had a smile for the guests. I highly recommend this property for anyone staying in the Texarkana area.

There was no hot water thinks were broken..dishes were dirty. Furniture was badly stained..just not a good stay at all had to change rooms just to ensure the same things and it was my 10th anniversary

For the $130 a night I expected so much more. I wouldn’t stay again. Bugs in the room. Mystery stains all over the place. Front desk personal was set up in a random room. I didn’t even check out breakfast as I was scared. But at least it didn’t have bed bugs…that I saw.

Property was under renovation so can't say much about those things, BUT they cut costs SO much that when you go to watch TV, they offer NO satellite or cable TV. Even Motel 6 offers satellite TV, this is a Marriott Hotel. You have to use your own subscription to watch Netflix, your own subscription to watch Prime movies, and you get NO Fox News, no HGTV, no Hallmark. If it costs this hotel money, you don't get it. They offer PLUTO TV which is free and useless. Thanks...

Hotel under construction. Would have loked to have known that beforehand. Also, when closed the curtains they were filthy..

Absolutely the best staff I've seen in years. I'd like to give a special shout out to Margarita, Laquessa, Teniqua and Aqualla. These ladies gave us special attention...and especially to our 7 year old granddaughter. The hotel is undergoing rennovations, but the staff MORE than made up for it! Please pass along my gratitude!

To start, there was no warning when we booked the room for the weekend that the hotel was currently under remodeling/construction. No clear labeling that the pool was an outside pool in the hotel descriptions, so kids were petulant that they could not swim. Was hard to find a working door to even get in to the hotel to find where to check in. Most of the hotel parking was taken up by construction equipment or storage trailers. Once we got inside and checked in, the room had a funky smell. The elevator was ****y and lurched in quite a concerning manner every time it reached the 4th floor. There was a lack of clean dishes in the cupboards in kitchenette - had to clean things before i could use them. The mattress on the hideabed couch was stained and disgusting. The tv in the room woth the desk did not work. All the swtiches with gfi had to be activated because they had been tripped. Breakfast was quite sad and pathetic - no milk for cereal, quite limited options. If we had known, we would have just packed breakfast goods. The one baking tray provided in tge room did not actually fit inside the tiny oven - why even have it? No clear wifi password was included at check-in. The mattresses felt like they were not properly supported by the bedframes, and were not comfortable- woke up with neck and back pain both days of our stay. Highly disappointing hotel stay. Will not stay there again. Do not recommend.

Even though the hotel is undergoing renovations, staff was very courteous & helpful.