Fairfield Inn & Suites Nashville Smyrna

The room was very nice and clean, along with the rest of the building, EXECPT the bathroom in my unit. Barely cleaned, and the ceiling was spotted with mold, especially the area I attached a photo of below…. Gross. Minus the bathroom I did have a great stay.

Upon driving into the parking lot, it appeared the hotel was out of business because all the lights outside were off—the parking lot was very dark. Upon checking in, the associate was welcoming. We were assigned a room on the second floor. When we entered the room smelled muggy and humid—like it hadn’t been opened/used in a while. The bedsheets were clean. The bathroom, had the walk of tiles coming off the wall, and the door was larger than the frame and unable to close at all. Upon requesting a new room, we were given the room right above the one we had just left. This room also smelled humid but a bit better than the other. The bedsheets were also clean. The bathroom door was also unable to close at all; the sink did not drain properly and there were rust marks in the tub and mildew by the tub handle. The hand towel holder next to the sink fell off the wall while using the sink! Overall, this was an unpleasant stay, and given the condition of the hotel not worth $200 a night or even a free stay! We have stayed on many others Fairfields and this one is by far the worst one. It is a disgrace to offer rooms in this condition to guests. I cannot comment on the quality of the breakfast since I will not remain here long enough to even try it given the poor maintenance of this hotel.

The staff was amazing!! I believe the managers name is Brady, he really went above and beyond to make us feel welcomed and made helped accommodate our entire party. The rooms were clean and as good as they could have been given the age of the hotel. Overall we had a great experience and will be our hotel of choice when we are around the Nashville area.

This was a nice hotel to get some sleep on our road trip. Easy check in, nice staff and clean and comfortable rooms.

There was a smell. At first it seemed like a clean smell, but later it kinda burned my nose. It could have been the pool. The hot tub was out of service. The room was clean and beds were comfortable

Breakfast was good and the room was nice. One of the outlets didn't work, but it wasn't a problem. Hot tub was out of order which was a disappointment and would have liked to know upon check in as that was a big plus in booking. Hopefully it will be in operation upon future stays. Enjoyable and comfortable stay overall.

I cannot stress enough how nasty this hotel is. Let me start by saying the staff was very friendly so this is not a staff issue. The hotel itself is SO run down and beat. My room had stains on every surface and the carpet looked like it had NEVER been cleaned. All the metal surfaces in the bathroom had the finishes peeling off showing rough, rusty surfaces which was just dangerous. The shower had two temperatures- lava or ice cold. The lights had dead bugs in them. The breakfast offered was also disgusting with super watery eggs and microwaved sausage patties.... I could go on. Don't stay here unless they do a complete gut job of this place and get a kitchen with a stove so they can offer breakfast food that doesn't come out of a microwave.

Don't know what is wrong with the tub faucet but when pulling on the shower valve thing it nearly fell out of the wall. See photo of our "view" . Night clerk was nice, gave us extra towels upon arrival. Rollaway requested was there. The staff was generally nice. Breakfast was as expected for a budget hotel. That's why it gets a 2. Budget hotel, meets minimal expectations, Bonvoy member room, Marriott prices.

The Hotel is run down, the room was very dusty, lamp shade cracked, chargers not functional, and had mold on the bathroom ceiling. We had to wait at least 10 mins for someone to check us in. I would not recommend this hotel. Disappointing for a Fairfield which are usually great when traveling.