Wyndham Grand Plaza Royale Peach Blossom Hot Springs Resort Hunan

卫生：Ok 环境：OK 服务：Ok 设施：OK 早餐:OK 无限次温泉体验:OK

Check-in lady is really bad. She is so confused with using my credit card for authorisation. She was not welcoming at all. Very very stupid person. I asked her many times that i am first time here, and what can i do here? She just said to take a look at the map. I was not happy at all. She has no heart to make my stay in Taoyuan happy. However, the next day, lucky for me, two interns were very nice to show me around the whole estate. They were very patient with me, and my feelings changed about Taoyuan. I loved it. Then today, when I check-out, to my surprise, the same lady at the checkout again. That stupid person screwed up my check out and did bot return my authorisation credit to my credit card. She called me to say that the authorisation failed when i first checked in. Oh my god. This is really impossible! What made me angry was that she took ¥0.01. This give me problem with my credit card company. This stupid person make me hate my trip to your property. Beginning and end!

房間寬敞乾淨，孩子們特別喜歡泡温泉，早餐也可以，希望要大力改進中餐廳水平，餐廳收費高能理解，但實在不好吃，然後晚上的燒烤也是全無風味除了鹹。第二天午餐我們是也附近農家樂吃的，比酒店強多了

很好的一次體驗，我們是五一那天來的，前台最右邊那個小哥哥態度很好，辦事也很快。特意要點個贊！還有管家也回覆很及時。 唯一欠缺的就是自助餐廳種類太少了 下次肯定還會來！

家人一行6大2小，春雨霏霏的季節泡泡湯，別有意趣。酒店的位置依山勢而建，錯落有致，視野開闊。早春時節煙雨朦朧又添幾分浪漫；早餐品類豐富；酒店服務周到貼心，期間遇到幾件小事都及時處理並解決；家裡的長者很喜歡，對再次來酒店度假充滿期待；孩子們流連於温泉遊樂場不願回家；在酒店附近的農家樂飯後在桃樹林拔了很多的野葱，可把我們高興壞了……總之是一次很愉快的經歷，這次體驗了煙雨飄渺，希望下次能在天晴的時候觀日出！

酒店環境非常不錯，環境優美，家庭親子活動首選，酒店服務相當到位，無微不至，超五星水準，別墅區管家小塗服務細緻入微，體貼温馨，真心值得推薦

酒店設施比較新～在山上，空氣清新，整體環境不錯。 去雲頂温泉有車接送，温泉湯池很多，據説有100多個……分室外和室內～類型豐富！ 特別感謝管家小塗，有求必應～ 感謝給我們升級了房型！ 讓入住體驗得到了昇華～

設施：酒店設施智能化 衞生：房間乾淨寬敞 環境：森系酒店，這個季節還可以看到周圍田野裏的油菜花 服務：管家小姐姐小塗塗很貼心，入住就送來了温馨小提示，還送了水果

服務：房間衞生乾淨，服務態度非常非常好，環境優美，值得二刷，三刷！温泉湯池都很乾凈很有特色，有適合小朋友的遊樂池，有適合小年輕的紅酒紅茶等特色湯池，可以多次進出。這次旅程讓我們很感動，特別感謝酒店前台的小哥哥小姐姐們，在大寶出現緊急狀況時，無償提供幫助，開車帶着我們找醫院檢查，無償把我們送到高鐵站，無以表達我們的感謝！常德一座温暖的城，温德姆酒店一個温馨的家！