This was our first holiday in over ten years and it was the perfect location for the beach, eating out, and bus to the city. A staff member I spoke to on leaving was excellent. However, staff on arrival were not very welcoming and expected full payment upfront, which seemed odd, until I saw our room and realised there must be people who see the room and leave without staying and paying. Our room was large but dark and in desperate need of a refresh many years ago. The bathroom is tiny, nowhere to put on makeup, the shower didn't drain, items in the bathroom were broken, the heated towel rail was not connected to power so towels didn't dry, the fridge is ancient and noisy during the night, there is no AC, so the room is sweltering at night and the fan is inadequate and very loud too. Pillows were unsupportive, the skirting and wall sconces needed cleaning, and the lounge chairs needed the skip bin. There were no beach towels available for the pool so we had to purchase these. We left unrested, disappointed, and unlikely to stay again unless changes were made.
Dịch