Hilton Garden Inn Tacoma Downtown

Các đánh giá Hilton Garden Inn Tacoma Downtown

Hilton Garden Inn Tacoma Downtown

2102 S C St, Tacoma, Washington, 98402Xem thông tin khách sạn
Hilton Garden Inn Tacoma Downtown
Hilton Garden Inn Tacoma DowntownHilton Garden Inn Tacoma DowntownHilton Garden Inn Tacoma Downtown
Xem phòng trống cho ngày đi của bạn
Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

4.1/5
Rất Tốt
17 đánh giá
Đánh giá đã xác thực
Vị trí4.1
Trang thiết bị4.1
Dịch vụ4.1
Vệ sinh4.1
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(17)
Đánh giá tích cực(12)
Đánh giá có ảnh/video(1)
Đánh giá tiêu cực(5)
YFLiu
Phòng Giường King Tiêu Chuẩn
Lưu trú vào thg 2, 2024
Người đi công tác
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 2, 2024
Good location and very helpful staff. Room is tidy, The breakfast has not too much choice but good enough.
Dịch
Min
Phòng Giường King Tiêu Chuẩn
Lưu trú vào thg 9, 2024
Người đi công tác
12 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 10, 2024
friendly staff enjoyed the stay
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2022
Vợ chồng
4 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 1 thg 12, 2022
Very clean and nice staff. Nice room for a good price in a good location. The breakfast was one of the better ones I have had at a hotel. The gated parking garage was a plus. The room felt older and had a little wear and tear, but was we did enjoy it. Would stay there again
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 11, 2024
房間寬大舒適，乾淨衞生，也很安靜，就是入住時酒店有一個美國的中學生團隊，以至於早餐衹能打包回房間吃。
Dịch
Yezhilu
Phòng tiêu chuẩn 1 Giường King Size với Tiện nghi cho người khuyết tật- Vòi sen
Lưu trú vào thg 12, 2021
Một mình
27 đánh giá
2.5/5
Đăng tải vào 15 thg 12, 2021
無語，車停在停車場竟然被砸車窗，停車場還是刷卡進入並且收費的，酒店圖片在評價時已經更換了，原預訂的照片與實際完全不符。酒店針對此事的回覆竟然是與她們無關，本人英文不好希望前台幫忙，她們甚至不願意跟警察去溝通，感覺店員對這種事情已經司空見慣，酒店所在區域是塔科馬非常亂的區域。第二天checkout的時候服務員還是不錯，給了我兩條舊毛巾去清理玻璃碎片，我也看到了她用酒精擦拭房卡，因此我在衹想給一星的服務上加了二個星星⭐️，也想回饋她曾經給予的温暖。酒店二樓停車場兩個電梯間門的門鎖全部損壞，被砸車輛所在樓層可以隨意通過該電梯直達酒店任何樓層而無人看管，巨大安全隱患，意味着壞人可以隨時進入樓梯砸門開鎖，或者你在走廊可以遇上他們，儘快修好吧，希望攜程能督促他們修好，否則看到5.0的評分，還會有客人去，希望客人在異國他鄉安全。酒店停車場是否安裝攝像頭不得而知，但是她們在我遇上這些事情時無任何人詢問我還好嗎？也沒有任何人試圖幫助我，更沒有任何人打電話問問我，如果我想投訴，他們給我一張卡片要我第二天早上打電話找她。嗯，我上次入住後沒有退回按金告訴我五個工作日退回，時間到了我也沒有收到退回我按金的短訊，這次返回入住又遭遇這樣的事情，我的按金不知道什麼時候退回，酒店也估計會扣除我的停車費，本來我還預訂了16-17號，現在我已經把它取消了。慎重選擇吧，塔卡馬本身很亂，這個社區尤其是更亂，酒店位於很高的坡上，遇上下雨會很濕滑旁邊就在修路，晚上開車很是危險，Seattle也經常下雨，一年八個月都在下雨，所以為了安全建議選bellvue附近去住，相對安全
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 26 thg 9, 2024
This hotel was a small step up from most Holiday Inn Express properties. My room was newly refurbished, quiet and comfortable. The front desk was very helpful. The hotel is undergoing a facelift but this didn't affect my stay. Because of construction, it was a little tricky figuring out where to get into the parking lot (you need to check in first), but once that was resolved, everything was fine. You do have to pay for parking - something I'm not used to at a Holiday Inn Express. The parking is in a garage and costs $15 per day. Once parked, it is easy to access your car via the elevators. There are a few places to eat nearby - pizza and brew pub food mostly. The area itself isn't picturesque, but it was quite convenient to the freeway.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 11 thg 9, 2024
The hotel is undergoing quite a bit of construction/renovation, but that was not an issue for me as I was only there for 1 night as I was attending P!nk's concert at the Tacoma Dome. The hotel was an easy walk from the Amtrak station. Check-in was very smooth. Jose, the person who checked me in, was super warm and friendly. He was efficient and communicated clearly everything I needed to know for my stay. The hotel is very clean. My room was very spacious and modern. This was such a nice change from another hotel I stayed in about a month earlier in Richmond, VA. I did take advantage of the free hotel breakfast the next morning, and I was impressed by the offerings. It was much more than just cereal, bagels, and juice. There was all of that and then some (e,g, hot bar, assorted pastries, selections of juices and types of milk). Checkout was also a breeze, and the young lady (I didn't get her name) assisting me was lovely. The room rate was elevated because of the demand from out of towners coming to Tacoma for P!nk's 2 night stand at the Dome. I met quite a few other hotel guests that were there for the concert. However, the "regular" room rates seem to be an excellent value for what the hotel offers. Once the renovations are complete and things such as the fitness center are back in operation, it'll be an even more excellent value for the dollar. I look forward to coming back soon for a weekend getaway to explore Tacoma.
Dịch
Tourist11890089603
Lưu trú vào thg 8, 2024
Gia đình
1.0/5
Đăng tải vào 7 thg 8, 2024
We stayed here from August 5th to the 7th.... All we have to say is DO NOT BOOK THIS HOTEL!! Its under MAJOR remodel and the street construction of removing a old railroad track AND outside construction made it very difficult to rest. Other things. 1. they have sketch tables that your are supposed to check in.... 2. They have no security. A street person who carried a skateboard kept trying to get on the elevators with us and I refused to let him in. 3. They had NO keys of any kind and you had to go down to the temp front desk to get them to walkie talkie a janitor to let you in and out of your room. We never got a key after they said that they were down only temporarily. 4. There was construction going on everywhere. The 3rd floor parking had construction materials and construction crews cars parked all over. Plus the gates were kept open all day and night allowing homeless people access to guests cars. 5. The "free" breakfast that we were supposed to get was held in a small conference room that had plastic sheeting on the windows outside and construction people and equipment all over the place. 6. There were a couple of nice employees however their pictures in their website are nothing like you get there! 7. We NEVER got a print out of our bill........even though we asked for it. WORD TO THE WISE PLEASE DO NOT STAY HERE.................UNTIL THEY GET THE HOTEL FINISHED! BE WARE!!!!
Dịch
smrgeog
Lưu trú vào thg 9, 2023
Gia đình
3.0/5
Đăng tải vào 12 thg 9, 2023
Stayed in Tacoma for a concert and chose to stay here. Location is excellent about a 15 minute walk from the heart of downtown and next to the University. There are some restaurants nearby but you might need to walk up and down hills There is parking available for $ 15 per day. Rooms were clean and comfortable and I was well rested. No complaints there. Staff were professional and did their jobs. Breakfast were pretty good and was a hot service with eggs, sausage, biscuits, and gravy. Only little problem was plastic cutlery and the breaking of plastic knives trying to spread butter! My major criticism was a failure in the hot water system in the morning and I wasn’t able to have my morning shower. Regular water was ice cold otherwise. The lack of hot water sort of put a dampener on an otherwise 4 star stay. I would still come back here if I had to stay in Tacoma.
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Khác
2.0/5
Đăng tải vào 30 thg 7, 2023
2 stars was the absolute most I could give this hotel. The best I can say is I wasn’t visited by bugs. The dingy curtains both on the windows and on the shower curtain. This nicked and dusty shelves in bees room and bathroom that look as if they haven’t been changed since the 80s. The bathroom smelled as if the floor was mopped with dirty water and I don’t think the carpets are vacuumed at all. This hotel needs a major upgrade asap. Holiday Inn needs to take action fast.
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 22 thg 3, 2023
We had a family reunion in Tacoma during the Christmas Week and this hotel was the cleanest I have ever been to! Not a drop of dust anywhere, not a hair on the floor nor in the bathrooms, no rust in the bath tub or sink...it was unbelievable! The staff vaccumed every day the lobby and we enjoyed sitting as a large family in the lobby to gather and talk on the comfy couches! Staff were very friendly. The beds were very comfortable and parking was very secure. Highly recommended if you are a clean freak! Downside: no restaurant onsite but the breakfast buffet was included in the stay and was very delicious and fresh! Highly recommended!
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 17 thg 3, 2023
This may be the best hotel we've stayed in. They waste no money on fancy chandeliers in the lobby or fancy furniture in the rooms. But the room has two extra chairs, aside from the desk chair, which is great if both of you want to use the desk for your laptops. The room is spacious, there are surfaces for putting bags, the bed is extremely comfortable, my husband could read while I napped because there's a small barrier between the bed and the couch, and all of this for a very reasonable price. I couldn't be more pleased.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Người đi công tác
1.0/5
Đăng tải vào 31 thg 1, 2023
I have a service animal and while I was walking through the lobby after taking him outside to use the restroom, I was approached and followed because the security guard needed to know what room I was in? And when I told him I gave that information upon check in over the phone as well as the fact I will have a service animal with me, he threatened to follow me to my room. And thought it was justified because house keeping needed to know. Never in my 10 years of traveling with an animal have I experienced such disrespect and unprofessionalism from a hotel. I felt very uncomfortable, and will not be staying at any of these hotel locations in the future.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Gia đình
2.0/5
Đăng tải vào 31 thg 1, 2023
Frustrating experience at this hotel when we usually have a great experience at a Holiday Inn Express. Someone in our party called to make the reservation and was told we'd have a queen suite - essential for our larger group. Upon arrival we were told the hotel was full and they didn't have us down for a suite, rather a double queen. I asked for a roll away bed and was told that it wasn't permitted but they'd bring me extra blankets so someone could sleep on the floor (!!). Two days in a row I called for housekeeping - nothing fancy just to take out the trash, refill toilet paper and exchange towels. Each day I was told someone would be there and yet no one ever arrived. The parking garage was convenient and there was a nice coffee shop across the street. However, my nephew had his truck broken into along the street right in front of the hotel.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 31 thg 1, 2023
Stayed for one night for a concert at the Tacoma Dome (Roger Waters). Chose it based on company reputation. First time at this particular hotel. We weren't the only ones with this idea and the line went through the door when we arrived to check in. With only two desk clerks, I anticipated a wait but they were quick! Also very friendly and courteous. We were checked in and in our room within 20 minutes. Our accessible room was spacious and clean. Nice sized refrigerator with a freezer section. Wide-screen TV worked ok: the guide wouldn't come up but no biggie. The tub wasn't completely accessible. I could step into it but others in a wheelchair might not. The tub floor and fold-down seat were a bit slippery. Loved the body wash, shampoo and conditioner were Dove brand. AC/heater was so quiet! Breakfast was good with a good selection of hot and cold items. The cinnamon rolls were scrumptious! The coffee was a bit strong but I needed that. A non-dairy creamer for it would've been great (even Coffeemate has whey in it, so it's not). The maid provided me with a bag of linens for my air bed (needed due to back issues and not all hotels offering memory foam mattresses yet) that actually fit it. I assume they keep them for rollaway beds they offer. The front desk provided shaving stuff for my forgetful hubby. The Convenience Room provided late-night munchies. A bed, a bathroom, free breakfast and attentive, friendly staff... what else do ya need? We'll see you again next month!
Dịch