Jinji Lake Grand Hotel

The resort was great we loved the location and the grounds. Everyone was super polite and very helpful. The evening Buffet was amazing excellent choice and quality. However we booked the hotel partly because of the large indoor pool, however it was far too cold for our 16 month old to swim in.

Very nice hotel to stay during mid autumn festival with friends :)

Amazing hotel, but it is annoying than spa didn’t work, like sauna, jacuzzi, water bubbles in the swimming pool area. I chose this hotel specifically for this. If I knew they wouldn’t work, I would have chosen the hotel where it works. It is typical for Chinese hotels to have all this stuff and just don’t use it.

We checked in quite late in the evening but we're greeted with many smiling faces. The room is lovely with a fantastic bathroom. Plenty of free water... The facilities at this hotel are fantastic, lovely big swimming pool, the jacquzi water smelt a little maybe cool do with a clean... The sauna in the changing room was great! We also used their table tennis room and snooker room which we. loved. The breKfast is also very good. We extended our stay by one night and was a delightful stay. only one complaint as such, we used the rental bike by the hotel and rode just outside to the waterfall by the main road. A man on a bike came to us telling us to wear our masks and to get back closer to the hotel... Nobody explained the rules to us and could be language barrier. But I didn't appreciate the man's tone of voice telling us to wear our masks. Nobody was near us and we were exercising we don't have to wear it!

非常滿意的一次休閑度假。酒店乾淨整潔，服務到位。每個環節，每個地方都有工作人員給我們提供方便。無論是大環境的觀賞瀏覽，還是小細節的服務，都給我們老年人帶來温暖和關心。下次我們還會去住金雞湖大酒店！

應該有十年之久啦！一次無意中選擇了金雞湖大酒店，許多年過去了，衹要去蘇州從未再選個其他的酒店。這麼多年過去了每次入住，都有種賓至如歸的感覺，不論是酒店硬件設施、酒店裡遇見的每一位服務人員還是酒店餐廳的水準是讓我覺得恰到好處。去其他城市入住形形色色的五星級酒店都會不自覺地拿金雞湖酒店的入住感覺去衡量和暗自打分。這次入住感謝小黃、小高的貼心服務，入住當晚送來了超級大果盤，退房的時候還貼心的送了茶葉禮盒。感謝🙏金雞湖大酒店是我在蘇州的唯一選擇。 環境：獨寵獨墅湖！風景宜人

房間挺乾淨的，也比較寬敞，但是馬桶不是智能的。總體來説都還可以，中餐廳點菜也還算美味。酒店環境很好，免費提供鳥食喂黑天鵝，門僮小哥哥也很熱情，開着電瓶車帶我們轉了一圈並介紹了酒店的特點。唯一不好的一點就是游泳池的氯氣味道很重，特別是旁邊的按摩小池，往裡麪一坐就感覺要被薰出眼淚，鼻子也很難受，小朋友在裏面玩真的不放心。希望酒店加強殘氯的檢測，不光衹是掛個牌子敷衍。另外小童樂園無人管理，牌子上寫着超過1.3米的小朋友不能進入玩耍，但實際有很多超高的小朋友在裏面嬉戲打鬧，對小小朋友的安全存在一點隱患吧。

周邊綠化環境很好，但是交通不太方便，周邊吃玩都遠，酒店設施和入住的不在同一棟，大熱天要多次來回兩棟之間不太方便，對於親子酒店實在不符預期，性價比很低，宣傳的酒店的各種小童玩樂幾乎都要另外收費，室內小童樂園很小，設施陳舊，游泳池1.4米以上也對低幼齡小朋友不太友好，旁邊兩個小水池太小小朋友玩不開，不推薦親子游

入住酒店絕對是最佳選擇，安靜舒適，早餐也特別豐盛，大堂工作人員特別熱情，尤其是小薛姑娘，小姚、小劉兩位帥哥，還有盧嘉閩姑娘，他們特別熱情耐心為客人解答問題，並主動微笑為客人服務，為他們的服務點贊👍，下次有機會一定再來入住