Jinji Lake Grand Hotel

The resort was great we loved the location and the grounds. Everyone was super polite and very helpful. The evening Buffet was amazing excellent choice and quality. However we booked the hotel partly because of the large indoor pool, however it was far too cold for our 16 month old to swim in.

Very nice hotel to stay during mid autumn festival with friends :)

Amazing hotel, but it is annoying than spa didn’t work, like sauna, jacuzzi, water bubbles in the swimming pool area. I chose this hotel specifically for this. If I knew they wouldn’t work, I would have chosen the hotel where it works. It is typical for Chinese hotels to have all this stuff and just don’t use it.

We checked in quite late in the evening but we're greeted with many smiling faces. The room is lovely with a fantastic bathroom. Plenty of free water... The facilities at this hotel are fantastic, lovely big swimming pool, the jacquzi water smelt a little maybe cool do with a clean... The sauna in the changing room was great! We also used their table tennis room and snooker room which we. loved. The breKfast is also very good. We extended our stay by one night and was a delightful stay. only one complaint as such, we used the rental bike by the hotel and rode just outside to the waterfall by the main road. A man on a bike came to us telling us to wear our masks and to get back closer to the hotel... Nobody explained the rules to us and could be language barrier. But I didn't appreciate the man's tone of voice telling us to wear our masks. Nobody was near us and we were exercising we don't have to wear it!

Lots of fun activities for kids.

環境沒話説，很出片，喜歡拍照的不能錯過！ 服務態度也很好，我們帶了寶寶，升級了套房。 唯一唯一美中不足的，是我們給寶寶洗澡需要用浴盆，裏面有根毛髮。 其餘都可以。

酒店的環境很好，有挺大的院子就像公園一樣。有大的湖，好多的樹花花草草，河裡邊還可以喂喂鴨子，天鵝。房間也是挺大的，挺舒服的。酒店工作人的態度是挺好的。有許多給小朋友玩的免費的活動，比如剪紙，還有給小朋友做壽司這些倒是不錯的。衹是那個室內的小朋友的遊樂場比較小主要就是海洋球，蹦床。不過確實太小，下雨時，外面去不了，太多小朋友在裏面玩。另外有復活節的活動，本來以為也是免費的，沒想到裡邊衹有畫彩蛋是免費的，其他收費。那個就是一個很小很小的池子裡邊就放了一點放了一些吸鐵石的魚，釣魚一次要10塊錢。覺得這個就有點貴了，特別對於住店客人來説。套圈是30塊6個圈。

首先我們非常幸運哈，臨時決定來蘇州玩，我家先生以前住過這個酒店，於是又來了，前台看我們人多直接把豪華大床房免費升級到套房，套房一室一廳兩衞，非常大哈，住得也很滿意啊，雖然很遺憾沒有住到湖景房，但是這裏很安靜，休息得很好，兩個小朋友還有入住禮包，拿到了都非常開心，主樓門口還有個小型小童遊樂場，總之不錯的一次體驗

整體都超乎預期。工作人員的服務非常專業，響應迅速。入住當晚發現空調有問題並無法維修後，管家小高積極協調房間，升級房型並主動在健身房前台等我一同去查看新房間的狀況，讓我們一家在舒適的房間裏度過了一個非常愉悦的週末。 酒店裡孩子能玩的東西非常多，人工湖裡有好些個黑天鵝，復活節這天還能在大草坪上騎馬，植物種類特別豐富，少見的木綉球這裏都有好幾棵。門口還有大大小小的自行車租賃，騎着車兜一圈特別舒適。