Banyan Tree Suzhou Shishan

This was our 2nd anniversary and we chose to have a romantic hot spring stay at this resort. The checkin was smooth and we were initially impressed with our room. Later on to my horror, I noticed that people walking by could see our hot spring which was completely exposed. Luckily, the staff were very understandable and switched us to an upgraded indoor room. The ambience of the room was filled with love and my partner was very happy 😉.

整體環境幽靜，庭院景觀很有設計感。房間乾淨，設施高級現代。私湯非常舒適，私密性好。 早飯選擇多，好吃，特別喜歡紅豆小圓子，還有鳳爪和蝦餃。 酒店贈送的旅拍服務也很棒。拍了旗袍，攝影師施鵬飛專業耐心，會指導pose。旅拍服裝選擇很多，面料順滑高級。 總體非常滿意，要是酒店停車位能大一點就好了，大點的車停進去有點費勁。

悦榕莊的品質沒得説，也很有蘇州特色，還給升級了套房。本來挺開心的，至於領路的服務員找不到房間領着我在院子裏繞圈什麼的本來不想説，但是退房之後非要誣陷我説房間有嘔吐物，那有就有沒有就沒有嘛，我們肯定會實事求是的，服務員搞錯了就敢不核實的亂加指責，還要扣費，很明顯服務意識還有待提高。