Mantra on View Surfers Paradise

Hotel staff counter were really informative Gave us free wifi Clean room plenty desk bench space if needed to work ect Pretty brow at night Hotel had vegan body products to use Shower amazing water pressure and heat had a buffet breakfast was good staff were very attentive If travelling with kids there’s arcade down stairs Spas on 4th level good for all Right down stairs convenient store Also tram 2 min walk Beach access fee min walk as well as coffee club around corner and other food easy quick walk Stay just with partner but Would bring kids back to stay 👍🏼

Called the hotel to advise of our late check in. Had been driving 16 hours and had a snappy receptionist check me in. The process was unusually long and was not given any information of carparking or breakfast (which was included). The girl at the reception failed to provide basic information on the hotel such as wifi, carpark, breakfast and amenities. This was just before 1am so I decided to let it slide. At about 2am, I rang to ask for toothbrush kit and shower cap and she had come up to the room and said that there’s no toothbrush kit and to go to the convenience store where it will be cheaper for me. Now I’m confused, what an odd comment to make, I didn’t realise I needed the cheaper option but okay. I then advised her that I had food being delivered and requested if she could bring it up to the room. She said yes of course and advised me to inform the delivery driver to drop it off at reception to her. I did exactly that and received a call minutes later, asking me to come down to pick it up. Clearly, I’m confused as we literally had this conversation less than 10 minutes prior. She asked me to come down and when I asked if she could bring it up as discussed, she asked me if I was about to take a shower. I said as a matter of fact, it is and then she said yeah well you have to come down. At this point I’m beyond irritated because firstly, what a bloody odd question to ask a guest at 2am in the morning. I went down and got it myself, have no issues with doing that but definitely have an issue when I was advised otherwise and then met with such poor service. Been to so many hotels and have had no issues, first time experiencing such poor customer service, unprofessionalism and attitude from what was meant to be a warm and friendly reception staff. Next day, staff were great and breakfast was adequate with the basic breakfast variety.

The view from Mantra on View was simply breathtaking! I loved waking up to the stunning panorama of both the beach and the city, offering the best of both worlds in one frame. Having a balcony was an absolute delight! It provided the perfect spot to sip morning coffee while taking in the fresh sea breeze and admiring the twinkling lights of the city at night.

Affordable price, nice ocean view ( can see part of sunrise) recommendable 👍👍

Good location and very friendly staffs and room looks just like the photos provided on the app. Would recommend to book if you stay in surfers paradise.

Nice view. Nice location. 5mins walk to beach, 7 mins walk to tram. Convenient.

I don’t know why there is no laundry inside the hotel.

The view from the higher floor was great, But the music from the pool bar is so noisy . They are open from Friday to Sunday, from afternoon till night. Unless you enjoy the music all day, otherwise it is better to avoid the room that is facing the pool.

Really just a good location. Next door is a loud day/night club - very annoying. Staff was unsupportive and there was a cockroach in the room, disgusting!