Các đánh giá DoubleTree by Hilton Surabaya

Hotel is strategically located. Breakfast was nice, spread was good. Cookies were delicious. Clean & perfect for a short simple stay in the city.

Great and clean room. Easy access to local food. The staff so friendly. Great breakfast served.

Good room and breakfast spread. Few cafes nearby too.

Top notch service, good quality, location is very strategic.

The rooms are spacious, city view, smooth hot water, cold AC, cold mini fridge, amenities, iron, complete TV channels. Very strategic location in the city center, easy to reach. Thank you so much for the hospitality

One of the best hotel in midtown & tunjungan area. I get a room facing Tunjungan Plaza. The service was fast & responsive. Highlight was the breakfast, one of the best in surabaya.

It was an amazing 3d2n stay for me and my family esp my daughter whom was being taken care of by the staffs during the kids activities time. I was greeted by a friendly staff MERINA at the front desk and the rest of the staff did a great job as well. Time to time they will check if everything is good. Great service, great room, great facilities and delicious spread of breakfast. Will definitely recommend and will come back here again.

Clean and modern hotel. Spacious rooms.

The staffs are very helpful, polite, friendly & diligent. Location very convenience .. walking distance to cafe & Tunjungan Plaza.

Had a fantastic stay at Doubletree Surabaya. Excellent service. Breakfast is huge, like really huge with so many choices. I like the selection of local cuisine. Best way to introduce to those not familiar.

Hotel very clean,, located in centre of surabaya ,, easy to get indomaret or circle k outside,,,breakfast plenty of food, taste good,, overall very recommended

Breakfast excellent, staff very kind and polite, shuttle bus available to Tunjungan Plaza which helps cos streets are really busy there and hard to cross the road if you want to walk to Tunjungan Plaza. In the shower, the knob is difficult to turn when hands are slippery so design can be improved. The door to the toilet and the shower also open towards each other so not ideal. Otherwise, at current price, it is value for money.

Staying at this hotel chain is always good except yesterday the bedroom down pipe clogged and the ceiling leakage. To improve, please consider different breakfast  menu every day as I’m thinking of limiting my future stay to 2 days only so that I can experience other menu at another hotel. Please also ensure at least a car is available to transit us to Tunjungan as I was told all cars in the workshop. Room 1100. This is very bad and worst experience with double tree. Someone came to fix it and housekeeping supposed to come and clean the water mess but nothing fixed until we checked out today.

I booked a bigger room type and was satisfied with its cleanliness. We like the huge bathroom and the transprent bathdoor that having a remote control to turn it off. There was a very helpful English-speaking Chinese Guy at the reception who assisted us for next morning breakfast request and limousine to airport. The conceirge team was also very polite and arrive at hotel room on time sharply to catch early cab. We did not utilise the pool and facilities but thankful for the great services and hospitality (: