Các đánh giá Best Western Sur

Simply the worst service that I have encountered in all of my travel. For simple things like towel, water etc - a minimum of 4-5 calls had to be made. On making a complaint at the reception, there was not even an acknowledgment from the staff. Would never recommend anybody to stay in the hotel.

Dit hotel is een goed middenklasse hotel. De kamer is schoon en heeft alle voorzieningen die je nodig hebt. Het zwembad is ruim en voorzien van handdoeken. Het personeel is er vriendelijk en het ontbijt is uitgebreid en goed verzorgd.

L’hôtel est top, le service est l’équivalent d’un hôtel 4-5 étoiles. Les chambres sont toujours propres. Le personnel est accueillant et chaleureux.

Buena elección. Buen desayuno, habitación amplia. Standar Europeo. Bien ubicado para ir en coche a cualquier sitio.

小而美的酒店，酒店內部裝飾阿曼風格，房間不大陳設比較簡單，但該有的都有。泳池區域很漂亮，是酒店亮點，早餐也不錯。前台有包車服務，去附近的點。

Guter Ausgangspunkt für Ausflüge in der Umgebung. Hotel ist schon etwas in die Jahre gekommen aber bietet soliden Standard mit fairem Preis-/Leistungsverhältnis. Freundlicher Service und bequeme Betten. Landestypischer Frühstücksbüffet mit kalten und warmen Speisen. Kostenfreie Parkplätze neben dem Gebäude.

酒店位置佳，服務態度好，早餐豐盛，房間乾淨整潔，入住體驗極佳。

The best thing about this hotel is the staff. When we checked into the Sur Plaza Hotel (now owned by Best Western), the lovely Shomalia in reception told us that there were two separate bookings in our name. The complication and error were not of the making of the staff at the hotel, but Shomalia and her manager sorted out the issue and saved us a potentially expensive outlay. Excellent outcome. In terms of the hotel itself, the rooms are tired and in desperate need of renovation - showers over baths that spill water all over the floor, long term mould stains in the grout, old bathroom fittings, metal door frames rust damaged at the base, damaged chipboard wardrobes, poor soundproofing which was made worse by the tiled floors in the rooms where every movement of furniture above could be heard. Hopefully Best Western will provide a long overdue renovation, because I would not stay here again at the prices currently charged without cosmetic improvement. The potential for this hotel is huge, especially with the world discovering how amazing Oman is to visit. As I mentioned above, the best thing about this hotel is the staff - every single one of them are welcoming and hardworking.

I am surprised by the service, honestly, before it was different and now it is different, I had a simple order, a salad, and the order took more than an hour ,,,,,,,,,,,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Stay here for 2 days , enjoyed the hospitality from the staff. I must mention Mr. AMIT from the restaurant made my experience more comfortable. Nice ambiance around the hotel , must recommend for solo trip and with family. Didn’t got a chance to visit the pool Thanks Ravindran

We came for dinner here two nights in a row. Food was lovely, but the service was amazing! We had Amir serving us both nights and wow! What fantastic service! He made sure our drinks were filled and our food was on time. I cannot fault him. Brilliant service.

Do not stay here 1. I had a water leak in my room which meant needed to transfer all my stuff to a new room half way through my trip. 2. Wifi did not work for me once during whole stay on iphone or laptop 3. Food was bad quality. Ordered steak medium rare and came back so overcooked I could bot chew and then next time came back so raw it was nearly alive 4. They charge you if you lose the little plastic card for your room! Crazy

Probably the best hotel in town. It is situated right at a busy highway but although even facing it, the room was quiet enough for a good restful sleep. In spite of the stains in the carpets, both in the common areas as in the room itself, the room was spacious enough and the bathroom idem. The breakfast was decent. The wi-fi works well, so a good solid 3-star hotel.

It has been more than 20 days I am staying in this hotel. I feel like staying at home every day as hotel staff is very friendly, especially restaurant staff Amit, And Manisnh who always take care of me during dinner and breakfast time.they always go beyond to serve us better every time. Thank you sur plaza hotel for wonderful hospitality