Roker Hotel, BW Premier Collection

The hotel location is good, the environment and rooms are clean especially the bathroom. The breakfast is not very good, it's just warm and not much variety to eat. The fruits doesn't look fresh

Room , hotel and staff were lovley .But cleaning staff from 6am and a corridor door outside our room going 24/7 from 6am :-( .TV remote wouldn't work.thought it was battery's. Staff came up with in minutes with new battery's but remote still wouldn't connect

Absolutely love the junior suite. Had a fabulous night and a lovely breakfast.

Beautiful seafront location with a decent sized car park. Choice of two restaurants and a gin bar on site which all look amazing. Staff were very friendly and hospitable. Room decorated tastefully with a nautical vibe. Loveky stay!

Room to small need a update carpet need a good clean all round hotel food we had for breakfast not fresh they said it was but you could tell it was from freezer

I usually enjoy my stay at the Roker Hotel but my ground floor room was chilly as there was no heating in it and there was no wifi signal at all… in fact I couldn’t get 4G either which meant I could do my work in my room.

Manager took £150 from credit card that was used for the deposit. Stating that the lads had been smoking in the room. The lads who stayed there do not smoke. Beware of this scam as they then refuse to refund.

Had a great visit to this hotel staff were fabulous and would really like to give a big shout out to the member of the cleaning team as we could not find our car key but a staff went above and beyond to stop it spoiling our stay thank you so much

On arrival check in was ok , went to see room , tiny , went back to desk and explained I didn't book the ( small comfort room ) but a normal double , was told not much difference ! , asked if we could pay to upgrade , desk manager said we could upgrade and pay for one night which was kind of him , then told us would be a disco that night until 11.30 ish , unfortunately wish we had been made aware before booking as we were unable to cancel booking and get refund as already checked in , Room was better but not a very large room, we went down to restaurant and had a wonderful meal , best part of hotel the food was great Unfortunately on returning to room disco had started and omg !! The noise was horrendous , room was directly above bar and was like we were in disco , extremely loud with massive base , could not listen to TV , nor get to sleep , went on till almost midnight , at one point told husband I wanted to leave hotel , Breakfast on the Sunday was buffet style and ran out of hot food twice , out for day on returning to room was a bug on bed , did tell desk on checkout , was asked to email pic over but not heard anything from them ! Breakfast Monday morning was served , if you're hungry then it's not going to fill you , Literally one of each item , sausage , egg , bacon , beans ,only half tomato,, the Xmas decs were lovely which was nice to see , Overall nice hotel ,restaurant meals were lovely , need to let you know on booking if disco etc