Candice
22 tháng hai, 2024
My family and I stayed at this hotel for three nights. The location of the hotel is very convenient to shopping, food, ski and water parks. Our room was clean.
The pool at the hotel was out of service for two days for some hours. We left the hotel for lunch and when we returned we could not enter our room, we had to go back down to the front desk and was told that our key card was wiped out completely. The lady at the front desk had to reactivate our key cards.
Upon check out my husband forgot his jewelry in the room. He called the hotel the same day and they stated to him that housekeeping did not find anything left in the room. My husband ask if they could check the room again and he told them exactly where it was placed and left. The housekeeping manager stated that she searched the room again and she did not find it.
My family and I would not be staying at this hotel again.
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