The Grosvenor Stockbridge

My husband and I and our two Italian Spinone spent a very relaxing day - our dogs were made to feel very welcome with beds provided beside our table whilst enjoying our stunning dinner. The garden room was very comfortable and had the weather been warmer we would have taken advantage of the patio area outside our room . Breakfast was equally good and service was exceptional. We will certificate be returning

We stayed at the Grosvenor for 2 nights in a garden room. The decor was lovely and the room very comfortable and quiet. I didn’t realise not all garden rooms had baths so I would request one next time. We had dinner on the first night which was fantastic, so much great choice on the menu and we all enjoyed what we had. The service here is really good, everyone we encountered was super friendly and helpful. We wish it could have been sunny so we could make the most of the gorgeous garden, but that’s a good reason to go back!

This is a fantastic hotel with a high level of sevice.Nothing seems to be too much trouble.The staff are absolutely charming and go out of their way to make your visit special.I was in a garden room which was brilliant in the summer with your own little patio with table and chairs.The room is a decent size with views over a beautiful garden.The en suite had a large walk in shower which was great.We had dinner in the hotel twice and both times were excellent.As it was hot weather we had dinner in the walled garden which was lovely.The food is a very high standard.There is plenty of parking with a car park to the rear and more to the front of the hotel.It is right in the lovely village of Stockbridge.I couldn’t fault the hotel and hope to come back again.

This is a very well appointed hotel. The outdoor property is attractive. It is absolutely not a 5 star hotel nor a luxury hotel. In fact it is very underwhelming. We arrived at the front desk, with severe paint chipping on the wood trim, where the staff person was checking her screen and said. ‘I’ll be with you in a moment I just need to finish what I am doing here’ She then showed us to our room, a garden room. There was no bath, no plush robes, no iron or ironing board and no small fridge. Also no phone to call to ask for any services. We rang the telephone number for the hotel half a dozen times but no answer at all. I walked back to reception and found the same person sitting at the desk and asked for an iron and board. 20 minutes later, repeated that procedure. Eventually arrived and the same staff person said they had been very busy on their desk. Why do you have to say what time you want breakfast the night before? How do you know what time you will want to rise. You are on holiday. ‘The staff need to know how many tables to set’. !! Dinner was a very pleasant meal. The food was excellent quality but again the service staff not particularly attentive to customer needs. Breakfast was very poor. There was a continental ‘buffet’. The fruit option was a bunch of grapes in a bowl and slices of watermelon. I asked about fresh fruit, berries etc and was told there was fruit compote. (This is like stewed fruit with sugar added) not fresh raw fruit. There were no pastries, no fresh bread or rolls or croissants. We ordered coffee. It was good, but weak, and only a jug of semi skimmed milk to add to it. I asked for a little pouring cream which was brought. I also asked for some berries. I got four in a tiny bowl still with stems on!! I am sorry, but paying £310 per night the service is lacklustre. Certainly not attentive to what I expect in a ‘luxury’ hotel. All staff we encountered seemed to qualify their service deficiencies. Sorry I am very busy. Sorry almost all the tables are ordering all at once. Sorry we don’t put fresh fruit out on the buffet. Sorry we don’t have pastries. Sorry we only serve semi skimmed milk. People don’t usually ask for any else. People are concerned with fat content. My favourite was we can always ask the kitchen if they have any berries for you. It was July!! This place is full of potential but needs a lot more hands on management. Non was visible to us. This is not a rant, it is meant to be fair criticism from someone who expects to receive the services advertised. We also heard others at breakfast talking about only semi skimmed milk and lack of bread options. Buyer beware.

Fantastic hotel.High quality room.A great choice of food which is well presented and well cooked.Resturant staff are well trained and extremly helpful.Easy parking. Do not arrive early as they are very strict on not letting you into your room until 3pm.But well worth having to wait.

Excellent staff and accommodations Lovely historic hotel with bar serving Test Valley gin. Great dining experience both at breakfast and dinner. Stayed for three nights for two full days of guided chalk stream fishing booked through Fishing Breaks. Stockbridge is a lovely little village in the center of fishing heaven We look forward to our next visit

If there were more stars, I would award them. Five stars is not enough to give this amazing hotel and team who care so much about guests. We had planned to hold a sixtieth birthday at The Grosvenor but on visiting were so impressed that we decided to host our wedding reception here. The service went beyond our expectations on every single front. It was truly exceptional and incredibly warm and professional. Our guests loved the hotel, the team, the food and the service. Those (including us) who stayed overnight felt welcomed and cared for. We know that some of our guests plan to return and explore the local area in the future and stay here again. We couldn’t have imagined a more perfect place to celebrate our special day. Thank you!

We chose to stay here on our wedding night as we love Stockbridge and had visited the hotel several times but only to have a drink in the garden and the Danbury. We are so pleased we chose The Grosvenor as we had the perfect stay! The friendly, kind and very attentive hotel staff made us feel very welcome and enhanced our experience with some very special touches, due to the occasion. The hotel itself is beautifully decorated and our room was spotlessly clean. We enjoyed our breakfast and stayed on after checking out to have lunch in the beautiful and relaxing garden the following day. The food was delicious and beautifully presented and the staff were excellent. All in all, we had such a special stay on our special night which we will always remember.

Nothing tired about the rooms at The Grosvenor -- Bed was extremely comfortable, bathroom was spotless with a very good shower. I stayed after an excellent dinner at the hotel; the food was superb as was the service my friends and I received. Thanks for an enjoyable stay.