Michelle
10 tháng hai, 2024
I was disappointed with the cleanliness of the room. There was nothing special about this hotel. It was no better than a standard low/mid-range hotel but was the price of a fancy boutique hotel. I asked for hot tub towels to be put in the room since the night before we went to the hot tub and all the towels were gone. No towels were delivered so we had to use our bath towels and then had to ask for more both towels. The room/bathroom was not totally clean when we arrived and it did not improve during our stay. We came off the mountain at closing time, 4:15 pm, to find that the room was open and housekeeping was working on the room. Really bad timing for a slopeside hotel. It was awkward and uncomfortable. The housekeeping did not restock the in-room mini fridge during our 3 night stay. Had to go to the lobby to get our own drinks. This hotel was not worth the high price we paid. It was Motel 6 service for Sheraton prices. Other than the location, there was nothing special about this hotel. Next time I will just stay at the Sheraton if I am going to pay that much.
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