Tìm Khách Sạn 4 Sao Tại Phượng Hoàng

在鳳凰城市中心吧，周圍環境還不錯，設施什麼的也不錯。因計劃改變需要提前一天checkout，我在免費取消日前跟攜程溝通幾次，都沒有成功，攜程好像也是通過另外渠道訂的，沒什麼話語權。check in的時候嘗試跟前台溝通，那位服務員態度不怎麼樣，冷冰冰地拒絕了。

This is such a cute hotel that really feels like an oasis in the desert. The ambiance and vibe were all really great. The staff was extremely helpful. I enjoyed the welcome popsicles and the pool was great. The room was fairly clean and the tv had good options. The comforter kind of freaked me out as it looked like it was growing mold (see photo), but I just tried to think it was the cotton in the comforter all bunched up, at least that made me sleep better.

The aircon in the room is not working; the hotel technical team is off duty, offer to change to another room immediately. thanks for the prompt action taken.

Good service I will return. I enjoyed my stay.

昼も夜も24時間どのスタッフさんも優しく丁寧で親切でした！清掃スタッフさんも皆さん明るく挨拶して頂きました！とても安心して泊まれるホテルです！アメニティはアメリカだからか石鹸とボディクリームだけでシャワーの所にシャンプートリートメントボディソープはありました！ショップのお兄さんも色々説明して教えてくれて優しかったです！ただ扉が閉まる音はうるさいです💧周りには飲食店も沢山あるしスーパーもあって便利です！！野球やバスケットの試合を観に行くにはとてもいい場所だと思います！！

We really enjoyed our stay at this resort. My children and I enjoyed the on-site water park. The rooms were lovely and clean. We plan to make this our go to place to rent. I wish check in was earlier than 6pm but other than that everything was good.

We stay here often and love it every time! From the staff to the pools, top notch! Love my Hiltons!

I was a solo traveler. Would be absolutely great for a family. Almost made me wish I had children or a family to swim and do activities with. Rooms are huge and roomy with balcony for single traveler.

Staff was very pleasant and helpful. Hotel is old and run down but still charging over $200 /night. Without breakfast! Hole in curtain, stained dirty rug, chipped furniture, broken refrigerator, needed to ask for towels & coffee in room since there was not daily service. Will not return.