Tìm Khách Sạn 4 Sao Tại Houston

Great Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated. The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere. That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through. Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used. Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.

Due to hurricane Beryl, the original booked hotel was out of power supply. We called Marriot and they confirmed everything was OK there. The hotel was closed to the airport, just several minutes by subway. The room was clean. We had a good sleep after the 14-hour flight. Breakfast OK.

Khách sạn rất tốt, sạch sẽ, đầy đủ tiện nghi và giá cả hợp lý. Gần đó có nhiều nhà hàng và trung tâm mua sắm, rất thuận tiện. Điểm trừ duy nhất là phí đỗ xe hơi đắt, 50 đô la. Tiện nghi: Tốt Vệ sinh: Tốt Môi trường: Tốt Dịch vụ: Tốt

Overall me stay was great. It was right downtown which was close/ walking distance to a lot of places. They also had several restaurants. I went to the one on the second floor forgot the name but the bartender at night was top tier. I would definitely eat their again.

My experience here at The Sam is always amazing. The staff is very welcoming, knowledgable, and they take the time to get to know you. Staying here makes me feel like I don't even want to leave after being here for a weekend or a night. Facilities are clean and highly operable as well. All in all for my wife and I we give this place a 10/10. I book the same room every time we want to get away, and for this holiday season we decided to get rid of the kids and enjoy ourselves!

Trải nghiệm khá dễ chịu. Các nhân viên đã hỗ trợ chúng tôi trong suốt một tuần đào tạo rất nhiệt tình và đáp ứng nhanh chóng nhu cầu của chúng tôi. Mariam, ở quầy lễ tân, sẵn lòng hỗ trợ và giúp đỡ khi được yêu cầu. Vị trí của khách sạn và các tiện nghi cũng rất tuyệt vời. Trải nghiệm tổng thể rất dễ chịu.

I booked this hotel with breakfast together but when I check in, front desk said no record about booking with breakfast and asked me to call the agent to call back the hotel for confirmation even when I showed the booking letter with full booking information. I felt I’m not welcome and told her this is their job to clarify instead of me. Anyway, she issued me the breakfast vouchers even not willing to. And the next morning there is an envelope with breakfast vouchers inside left under my door. I felt they are very careless on doing things. Others hotel facilities and stuffs are good!