Tìm Khách Sạn 4 Sao Tại Riyadh

Very nice hotel we enjoyed the lobby area the interior was amazing, we booked a room without view and they apgrade us to an amazing view i want to thanks Mr Mohammed he was very nice and professional, the staff is friendly and nice and about the room the furniture was new and clean, the bed is very comfortable overall we enjoyed everything thank you 👍🏼

10 out of 10. Free coffee drips renewable every day, bottles of water and a fridge in the room. Very friendly staff and high level of service in mini cafe right in the hotel (a little expensive, but still good enough). Very good location. Not so far from the airport, close to the city center. Checked the gym also. It is pretty small but for a one time training is good enough. Thanks a lot to the hotel for hosting! Blessed to be your guest :D

Good and quiet hotel, has good and various breakfast and good internet. The only point that the hotel must fix the parking barrier, it doesn’t work by the card, therefore, you have to wait few minutes till the noticed you through the CCTV camera.

I stayed 3 nights in a King standard and had their breakfast buffet - both room and food was very good. The staff were exceptional - friendly, polite and quick to make sure my stay was enjoyable. The business lounge was a great place to do some work. And I was very happy to use their gym which was available for both women and men all times. Their lobby lounge was also a nice space to relax. They hosted a cultural event for the Founder’s Day holiday which was nice to feel like we were part of the celebration. The neighbourhood also had many options for good eating. I would stay here again if I come back to Riyadh.

Very nice hotel , people there are very friendly ，I left my credit card card in the restaurant and Mr Almin helped me to get it back thank you so much

Had fun because they have a lot of things going on for eid. Hope they'll train the guard to assist guess to speak english, at least ask if we are guess so they can allow us to park inside because we were asked to park outside because of miscommunication. Outdoor pool hours is bad. Until 5:30 only when it just started to cool down. Location is far from city center but food delivery reaches. Dunkin donut by the lobby also helps.

I have no words to describe how good this hotel is Itreally feels like a five star hotel I am a retired physician and I am from Honolulu Hawaii so know hotels. and traveling through Scandinavia in much of the rest Europe and the UK of the last four years I’ve stayed in more than two dozen four star hotels.  And this one is easily is in the top 10% The service is the best of any hotel I’ve ever been in. from the reception desk to the restaurant staff, to the cheerful people who efficiently run the coffee shop in the lobby etc. The buffet is beyond belief and à la cart menu is extensive and available late into the night  i’ve been to several well-known Middle Eastern restaurants in London in Oxford UK the buffet here is better than any of them The end hotel has the grandest lobby of all two dozen that I’ve seen for the last four years And the location cannot be beat I intended to only stay four days, but extended to three times that one reason was, I wanted to try all the dishes in the buffet at least twice. I was planning to try some of the recommended restaurants in town, but decided that it is unlikely that there will be any better than the this hotels restaurant. I was trying hard to think of anything negative to say just to show some balance, but I cannot think of anything This is the place to stay if you are in Riyadh

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.