Everything was nearly perfect — the property is elegant, the room spacious with a bathtub and a smart room system. However, I booked this hotel specifically for its floor heating, and was very disappointed to find the room freezing cold. The staff explained that central heating in the city can only be switched on by the government starting October 1st, still a few days away. Although they provided a space heater, it could not replace the comfort of proper heating. To avoid disappointment, the hotel should clearly inform guests in advance about the heating policy.
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