Tìm Khách Sạn 4 Sao Tại Perth

Unfortunately not a fan. Booked holiday inn after a great stay at Shanghai but this rendition was disappointing. Positives: location is convenient and is near the shopping streets, food, cafes and Perth station if you’re taking the train from the airport. Three lifts which was pretty good, never had to wait long. Shampoo / body gel / cream smelt decent Negatives: toothbrush provided only upon request, only two bottles of water given for the stay - the rest had to be obtained from the water cooler at reception, room carpet felt icky and no bedroom slippers were provided, room lighting was insufficient. Dated power points (no usb) Booked a king bed room but was given two double beds. I didn’t like it but didn’t wanna make a fuss. Room had zero views and was facing another hotel (?!), machines and I didn’t feel safe opening the curtains. NOISE - could hear the next door opening and closing the cupboard, bathing, talking etc Even within the room, there was ALOT of noise. From the aircon, fridge etc which gives one scares esp when trying to sleep, it sounds like someone else is in the room. Staff were relatively friendly but seems to be understaffed where reception only has one staff manning the counter. Overall; I paid a higher price point than surrounding brand name hotels expecting similarly wonderful rooms / service as holiday inn Shanghai but I half regretted staying here as soon as I got to the room. Previously stayed at doubletree Hilton which had a better room at a lower price point though location wise, holiday inn is better.

Quest is a nice and clean service apt with good location however, I encountered an extremely unpleasant experience on the last day when I checked out. I had booked via Trip and had fully prepaid for the stay but hotel staff, Pablo, informed me curtly that the stay has not been paid. He threatened that the cost will be deducted against my security deposit if the hotel does not receive the payment. This is an issue between Trip and the hotel but I am being harassed for the supposed non-payment. Pablo was extremely rude and condescending and marred the whole service experience.

We enjoyed our stay when we started our trip to Perth and very happily to return at the end of our trip a month later. We love Quest and it’s our preferred place to stay wherever we travel. The facilities standard is consistent throughout the chain and we can easily make it our home. We also like the location as it’s next to the Jacob’s ladder that leads to King’s Park. The free laundry including the laundry detergent is great. Kitchen equipped with cooktop, oven, microwave and dishwasher are also my favourite.The parking deal is very good $25/24 hours at the nearby Wilson Carpark (10 mins) walk as the street parking is $6.70/hour.

Overall, the hotel was okay. Clean, modern, and the location was next to UWA, where we needed to be every day. Not close to downtown or other services such as restaurants, so we had to eat at the hotel restaurant or order out. My main issue was that there wasn't a printer available for guests. Due to flight delays caused by bad weather, we had to stay longer after the 10:00 am checkout (until 7:30 pm) and were charged a full day (at a higher rate), despite the staff not understanding the situation and not prorating the charge. Disappointing, 

Everything was excellent except for the parking it’s a bit of a walk, not the end of the world but a long walk and when I was there a car had run into a sign outside the front of the shopping centre which meant I couldn’t access the car park through the shopping centre and I had to go the whole way around the block. It was night time there were people around it was just a bit normal not a dealbreaker but be aware of that. The standout was the staff. They are brilliant. Nothing is too hard, they are polite and happy actually one of the best experiences I’ve had and I stay at a lot of hotels and I’ve done so for a lot of years Oaks Perth whatever it is that you’re doing as far as Training is concerned and dealing with your staff you are doing a brilliant job. They all seemed happy and contented and not one person made me feel like they were just at work. They really impresses me with positive attitudes and genuine helpfulness so well done for that. My only negative is the stupid car park. Other than that you guys are ticking every box and kicking goals. Keep it up

What a beautiful apartment hotel spotless and reception staff are fantastic Kim did our flight boarding pass used his own phone as took 30 minutes thank you great member of staff also meet cleaning person she was very helpful would be very happy to stay again when in Perth also washing machine drying machine and kitchen all great thank you

The hotel did not feel very 4 star and the toilet had leaks and cracks and the aircon did not work properly so i was perspiring every night. However the saving grace was always the employees. Dushan and Daniel was very helpful and professional towards us and assisted us each time we had a need during our holiday. On the last day the weather had turned very hot suddenly and I was beginning to feel unwell and Daniel was helpful towards us as we were getting to our late flight. I truly appreciated their assistance and kindness.

Took my 8yo and 16 month for a 2 night stay. They loved it. Very quiet hotel not too far to walk into the city and close to public transport. Nice breakfast and comfy beds. My daughter didn't want to leave. Was nice to have a bath and shower in the executive suite as well. Decor is dated but didn't affect our experience and stay.