Tìm Khách Sạn 3 Sao Tại Fargo

When we got to the hotel there was a lot of construction happening inside and no one addressed it. No one said, sorry for the mess or disruption. At one point the beds were totally vibrating from the work being done. Then, the toilet got clogged. We called down and they said that there was no maintenance guy on duty but they brought me a plunger... Even when the blockage was cleared, the toilet would not flush properly. I finally went down to the desk to see what to do next. The girl at the front desk said she could ask the maintenance guy from next door to come or we could switch rooms. I said that if he came soonish, we would keep the room. The man came and was able to correct the toilet issue and we had no further problems with that. Finally, the kids were pretty excited to go swimming, but the hot tub was empty. The pool was so cold the kids were in for a few minutes but couldn't stay because the water was so cold and the chlorine was so high that it burned the eyes to just be in the room. We were able to eat enough breakfast in the morning to satisfy us, but it was still hindered by the construction in the lobby. The Holiday Inn Express is not a bad place and is probably better when everything is working, but we were not the recipient of that kind of stay.

The pillows on the bed were sub-par.  The room had an odor that I think was coming from the carpet.  Only 1 elevator was working,  2 small hot tubs and 1 not working.  No instructions in the room for 2 remotes.  Not sure I’d rebook for those reasons alone.

Overall the stay was good. Great location, close to everything. The hot tub only worked 1 out of the 4 days we were there and the pool I felt needed to be warmer but my wife said it was on the last day on her morning swim. The hotel had minimal staff during our stay but I still got what I needed when I called so that was nice. TIPS: - Rooms need more (or larger) garbage bins. - Rooms need a recycle bin. - Hotel needs more garbage and recycle bins on each floor. Eg. at each elevator, near the ice/water machine, main floor entrance (inside and out). - Hotel needs recycle bins on each floor.

We screwed up our reservations at another hotel on a very busy weekend and the staff at this hotel not only was able to get us two rooms but a handicap accessible room for my mother which was greatly appreciated. Great customer service nice place conveniently located.

Good service and good breakfast.

Enjoyed the spacious room. Was missing lotion and shampoo container was empty.

If you have to leave before 6:30 am you will miss the breakfast.