We had very noisy neighbors and after listening to them fight until 2am I called the front desk. Front desk person did nothing to help with this situation. At 2:30am I got out of bed and went and asked them to quiet down. Should not have been my responsibility. Also my husband stepped on a piece of glass that was on the floor in our room.
The positive things: Great customer service- nice, friendly, great hospitality workers/associates- close to everything ( stores, restaurants, gas stations, churches, parks, etc… has heated pool, breakfast area, a lot of parking area.
The negative things: The hotel needs fixing- pool keypad is broken- you will need an associate to come and open the pool door also they need to tint the pool windows area so people from outside won’t see you swimming because the window is wide open. In my room 316 the fan in the bathroom wasn’t working, the bathroom floor water was coming out, idk why, maybe a leak? The heater panel was broken and coming off, carpet needs a good cleaning, hallway smells like smoke/cigarettes, you hear cars outside, police’s, ambulances, traffic noises and also you hear kids or people walking in the hallway or next to your room- so it’s not sound proof. I wanted to stay another night but the price was too expensive over $100 so I passed.
We booked the one night and check in was easy and fast. Went thru the hall doors to access our room and the hall was so smokey and smells of **** strong. Our rooms were clean. Vending machine ******. Morning breakfast don't exist. No pool. Over all for just a place to sleep it did its job.
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