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8,4/10
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NNgười Dùng Ẩn DanhLoved our stay here. Very accessible to Burnham Park and on the main road. Offers free parking. Staff are welcoming. Easy check-in. Room is clean and tidy. Breakfast is delicious.
NNgười Dùng Ẩn DanhWe recently stayed here to celebrate my son's 2nd birth day and truly enjoyed the experience! The entire place has the aesthetics we were looking for—cozy, modern, and very well put together. The mountain view is superb, and the unit itself is super clean and comfy. It also comes with complete utensils and cooking materials, which made meal prep very convenient. We appreciated the small touches like the provided shampoo, conditioner, and free black coffee.
Wi-fi also provided and there is a smart tv.
However, we did encounter a slight issue during check-in. Although check-in starts at 2:00 PM, we arrived at 2:30 PM and still had to wait for an hour. According to the guard, there was no endorsement prepared by the host, which caused the delay. It was a bit of an inconvenience after a long trip from manila with my toddler, but thankfully, everything else about the stay made up for it.
One thing to note is that the place is a bit far from the city center, so we had to take a taxi every time we visited tourist attractions. This might be a downside for travelers who prefer more central accommodations.
Overall, it was a great stay and we would still recommend it—just hoping the check-in process can be smoother next time, and for future guests to consider the location depending on their itinerary.
SSolamia AñascoThis was our second stay at Travelite Legarda. We usually go to Baguio every January. During our previous visit, we stayed at Travelite Express Hotel near Burnham Park, and the following year we decided to try Travelite Legarda. This is now our second time staying here.
We initially checked in to Room 321 and noticed that there was no hot water in the room. I immediately asked for assistance from the front desk because hot water is really important, especially since Baguio is very cold. FO Ericka and HK Arnold assisted us and helped transfer us to another room with hot water, Room 309.
At around 9:32 PM, we had already transferred to the new room. Since the hot water was working, I started taking a shower. After a few minutes, two male guests suddenly opened our room, which shocked us because they were able to access the room. The two guests said that the front office had also assigned Room 309 to them.
After I finished my shower, I waited for any staff or front office personnel to come, knock, or at least apologize for what happened—but no one came. I was really shocked and disappointed.
I also work in the hotel industry, so I understand that mistakes can happen, but this situation was clearly a serious negligence. At the very least, an apology should have been given to the guest. I don’t know if the staff were busy or unaware, but this experience was not good for any guest.
I hope this incident will not happen again to other guests in the future.
TTài khoản kháchFriendly staff(especially the morning receptionist lady)Very welcoming, free breakfast, very quiet. My only complaint is(maybe only the room I got) water pressure is weak and there is some molds in the window. But I still recommend to stay in here.
TTài khoản kháchThe hotel and staff were fine . The amenities over the road were excellent. Great restaurants and patisserie. Location was a nightmare to get to and from Baguio centre . But that was mainly due to it being the busiest most unfriendly city in the Philipunes. Not to be recommended to westerners
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