Tìm Khách Sạn 2 Sao Tại Hợp Phì

I booked a non-smoking room because the listing on Trip.com clearly stated that non-smoking rooms were available. I specifically requested a non-smoking room during booking and again at check-in. Hotel staff offered a larger room with supposedly better ventilation for an extra 49 RMB, which I paid. When I entered the room, it smelled strongly of smoke, and the ventilation was very poor. I went to the reception to complain, but they told me there were no non-smoking rooms. Later, when Trip.com contacted the hotel regarding my complaint, the hotel falsely claimed that I was given a free upgrade and that I had not complained after check-in. Both statements are untrue — I paid for the upgraded room, and I did complain in person about the smoke and poor ventilation. Overall, my stay was extremely uncomfortable, and the listing on Trip.com is misleading. I do not recommend this hotel, especially for non-smokers.

Stayed 5 nights in bedroom. Expectation/Reality: the pictures were much better than the actual room. The cafeteria has a fridge you can use, I didn’t try the breakfast but it looked like it could be good. A/C worked fine. Security: good security, no additional locker or safe but 24/7 front desk and generally felt safe. Hygiene: the walls of the rooms were not clean nor were the chairs. The bathrooms were clean and the staff was helpful. Hospitality: the staff is very accommodating and responsive. Social Atmosphere: not really applicable as it’s a hotel but the area of this location is great, close to cafes, the metro and lots of shops and restaurants. Generally, not bad for the price, the walls of the room and the chairs being dirty were not encouraging but location was great.

It was not bad but could be better The staff was extremely kind but the amenities are a bit too old and there is this weird smell in the bathroom. Location is good tho