Các đánh giá The Davenport Grand, Autograph Collection

The room is large, comfortable and clean. Toiletries are luxurious. There’s a K-cup coffee machine with water bottles provided. Downside was the extremely slow internet connection.

Tony was a wonderful front-end for us, family if 4 who drove a long way from Livingston, MT and we were exhausted after such a long travel. She upgraded us without even showing i was a premiere marriot bonvoy. I think she provided such a warm welcome for us that was a perfect advertisment for a city, spokane, that eas otherwise just thought as an intermediate step on the way to seattle. Wr are thinking about coming back. L

Great service great food nice

值得肯定是他們的空調位置做的非常好，是有大理石和木板包裹的，需要吹衣服什麼的就很方便，不會擔心弄濕空調而導致損害。樓下有星巴克，但是晚上不開放，早上5點半就會開，對於早上需要一杯咖啡的我，非常的方便

房間風景都不錯。

房間很好，非常棒👍🏻

The property was clean, modern and beautiful. Its location is so convenient. You can walk to restaurants, The Podium and across the street is the convention center. However, customer service was nonexistent at the Davenport Grand! We stayed for 3 nights and 4 days and our room was never cleaned, no service whatsoever! We had to ask for towels everyday. We asked the housekeeper to bring us towels on the third day, he said he would but never brought them. We called the front desk and asked why our room hasn’t been cleaned in three days and were told that they prioritize the rooms people are checking out of to get them ready by checkin. The gentleman said he’ll make sure housekeeping is aware and clean our room. He said in the meantime he’ll have someone bring us towels but no one came to do either. We called again around 9:00Pm and asked for towels so we can take showers, yet again, no one came. We ended up using the dirty towels we had sitting on the bathroom floor for 3 days!

Staff was kind and understanding but many, many issues this stay and as Marriot Bonvoy members we won’t be returning. Room not ready for more than 1.5 hours after check in, no in room dining available and we weren’t told of the fact, neither was the front desk or operator who insisted it was. Room not turned over properly and missing lots of items. Multiple attempts made to enter room despite do not disturb light on in our penthouse. Very disappointing stay for such an expensive night.

Room wasn't ready until almost 430-was led to believe check in would be at 4. In room coffee maker not working. TV could barely get local channels-even though hotel is located almost in the center of the downtown area. One room key failed midway thru our stay. Things that should NOT happen in a hotel that charges a premium price-will take my business somewhere else-the Davenport is much better than that.

Rooms are huge and very comfortable, bathrooms are dated, wish there was a mini fridge. Staff was helpful and friendly, but took over an hour of standing in line to check in, there was only 1 person working with a desk that could have 6 workers checking people in.

We choose the Davenport for its location and excellent reputation and were not disappointed. Loved that we were within walking distance of the Spokane Arena. The restaurant/bar was conveniently still serving food until midnight. Will definitely stay there again.

Love that the Grand is connected to the Performing Arts Center via sky bridge. No need to carry jackets, find parking and walking. New, clean, comfortable and not any more expensive than surrounding hotels.

They force you to pay an amenity fee of $20 a day which is a gift certificate you can only use at their hotel. I checked in at 6pm and already ate that day so I was never able to use the first certificate. Forcing customers to eat in your restaurants does not sit well with me. In addition on my last day house keeping woke me up at 8:50am. What hotel has house keeping ringing doorbells prior to check out?

I’m actually super bummed to write this review - the Davenport is where we spent the night of our wedding so it became sentimental to us - we decided to spend a night for our most recent anniversary and I was so disappointed in the cleanliness - the bathroom was barely wiped down - I picked up something that I had dropped on the floor and along came with it a huge clump of hair that did not belong to me. We were charged for valet unknowing that it wasn’t complimentary with your stay until I called and asked what the random charge was. Very little communication on what charges we would have. I would expect for the cost of a night stay the expectations of the cleanliness would be higher.