Tài Khoản Khách
2 tháng bảy, 2023
Things seem to have changed since the last reviews 5 years ago. Firstly there is no service for check-in at all, I’ve never had this in a hotel before. You are supposed to check-in and pay online and then they send you all the codes. I missed this message from them so when I arrived, couldn’t get in. I called the number given twice and no answer and then they did call me back and also WhatsApp’d the check-in information to me (the person WhatsApp’ing was helpful). It’s a bit of a faff, you have to take a photo of your passport and then a selfie of yourself with your head in the right position etc. Not ideal waiting outside to get in at night. The hotel and room itself was nice though, pretty decor clean and comfortable. I would say great location distance from the old town wise however, no sleep until the club downstairs closed at 2am (Wednesday night). I don’t consider myself a light sleeper either and it was very loud. Perhaps other rooms not at the front don’t have this problem so not making these rooms bookable may be an option. Finally I noticed that if you accidentally leave your key in the room, you get charged 38euro which is ridiculous. Absolute lazy, barely existent hotel service. This is what I expect in airbnbs not hotels.
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