Everything was more than great !
From the fabulous welcome by Anais , to all other staff members) they really made their best.
The suite was spacious and luxurious, the owner of the property clearly has good taste transforming this old property into a luxury boutique hotel )
The spa treatments were very good,
The Italian restaurant simple but on point)
I would give it a 9/10 , the check - in could have gone smoother , room service could be more attentive to client demands (when asking to remove an ingredient by example) I will definitely come back and try the best category of the hotel (master suite)
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Front desk not as helpful as expected. Asked them to help me book dinners, never let me know if they manage to book for me. I was early due to change of flight. Requested for early check then says she will inform me so I waited. She didn’t make sure I didn’t wait too long. So I went for a walk and requested to text me when room is ready. She didn’t do that too. So service is not great
the hotel is very close to the train station and other sightseeing places. There's a big construction site right in front of the hotel which makes it a bit inconvenient to walk around. The hotel offered us a room which faced the courtyard, so we didn't experience any construction noise. The room was very clean and the beds are comfortable. overall it is positive experience with the hotel
Stunning-after a disappointing trip into Porto with cranes, building work and scaffolding everywhere in the city it was lovely to come back to peace and quiet. Everything was modern and clean-perfect
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