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Đăng tải vào18 thg 4, 2025
Tài khoản khách
After a disastrous experience last month with another reputed hotel in Chennai, I approached my stay at the Radisson Blu with trepidation. To say that I was mistaken would be an understatement. The room is top class, the amenities provided are very good. The food options are plenty and cater to multiple taste buds. The staff are friendly, flexible and ever willing to help. They go out of their way for the comfort and ease of stay for their guests. Well done, keep up the good work.
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Giá mỗi đêm từ:2.795.704₫
Đăng tải vào20 thg 2, 2026
Sawar Mal Agarwal
Overall, the hotel is good and the staff are polite and welcoming. The evening 6:30 PM carnatic music combine with fire show was especially beautiful and truly enjoyable.
However, there are a few areas where improvement is needed:
There was no response from the Palace service number. I tried calling 3–4 times on 19th February at around 9:45 AM, but no one answered.
On 20th February at 6:15 AM, I requested a scissor or knife to cut the tag from my dress. No one turned up for about 15 minutes, and I had to change my outfit and leave by 6:32 AM.
The breakfast spread was very vast with a wide variety of options, which was impressive. However, the masala tea was very disappointing. It seemed like masala was simply mixed into regular tea. In India, masala tea is prepared authentically and is refreshing, giving a great start to the day. The taste and preparation could definitely be improved.
Overall, the stay was pleasant, but attention to these details would significantly enhance the guest experience.
Thank you
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Giá mỗi đêm từ:3.595.586₫
Đăng tải vào1 thg 4, 2025
theMStraveler
Review: Accord Metropolitan Hotel – Comfort & Accessibility in Chennai
Accord Metropolitan Hotel is one of the better 5-star hotels in India, offering exceptional service, accessibility, and comfort.
What’s Great:
✅ Outstanding Service – Special mention to Jayashree at the front desk, who was amazing and helpful. The entire staff is courteous and attentive.
✅ Accessibility – Unlike many hotels, this one is truly disability-friendly, with accessible facilities and rooms.
✅ Great Location – Centrally located with ample restaurants in the area, making it perfect for explorers.
✅ Spacious & Clean Rooms – Well-maintained, comfortable, and equipped with all necessary amenities.
✅ Excellent Dining Options – The hotel’s restaurants are top-notch; Royal Indian is a must-visit for an amazing vegetarian meal.
Final Verdict:
Everything works well in this hotel—from service to cleanliness, dining, and accessibility. A solid 5-star experience that makes for a comfortable and convenient stay in Chennai. Highly recommended!
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Giá mỗi đêm từ:2.069.597₫
Đăng tải vào14 thg 10, 2025
Tài khoản khách
The concern here the hotel is heavily booked for events to individual parties so the cars coming to the hotel venue gets very decisively packed.
So, we were told drop outside the hotel making us walk up the slope and walk to the hotel.
We stay in the hotel for 7 nights and breakfast menu never got changed for 7 days!!! We can understand the normal fruits, bread and normal breakfast range is there but not the chicken curry throughout the 7 days. I am sure the chef can change the style of the chicken from curry to other varieties.
No complaints in terms service best we can ask for.
Thank You
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Giá mỗi đêm từ:1.871.568₫
Đăng tải vào9 thg 6, 2024
Malik_Explorer
The hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
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Giá mỗi đêm từ:3.269.420₫
Đăng tải vào12 thg 7, 2025
Sashree
Wonderful staying..
Definitely will highly recommended for all who come to at Chennai..
always there have have someone who welcomes you with smiling face .. apart from you paid and stay .. definitely this is beyond that all ..
warm welcome..
Helping staff …
Always check your needs ( managers & staffs )
Nvr said NO to anything you asked..
10/10
Definitely will recommend to all my friends and family.. and will continue my journey to stay here ..
One of the place I was spend my days with them ..
highly recommended
Love you guys.. keep it up 👍.. thank you so much for your services.. really appreciated.
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Giá mỗi đêm từ:2.096.778₫
Đăng tải vào7 thg 7, 2025
Tài khoản khách
The food is good for a 3 star hotel but it is not at all at the level of a 5 star hotel.
The staff was excellent - especially Sneha M. who helps guests at the lobby and offers quick and effective solutions and also another Sneha who works at the restaurant.
The music 🎶 in the restaurant is the worst I heard in any hotel in India.
It is two types of music (classical Indian and also western) which are played at the same time!
It is ridiculous and annoying and it is also too loud which is why some of the staff look miserable.
The chef was walking around the dining room exchanging pleasantries with guests but he should be on the kitchen controlling what goes on there.
The ”chai masala” had no taste of ginger and the milk was so burned that it kept steaming for a whole hour (it was undrinkable so I returned it).
.
The rooms are what you expect to find in a hotel that was considered luxurious in the 1990's.
Unfortunately, the air conditioning system is still the original one and it can no longer be set (it can only be switched on or off).
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Giá mỗi đêm từ:1.227.003₫
Đăng tải vào21 thg 7, 2025
Valentine56
My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
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Giá mỗi đêm từ:1.840.505₫
Đăng tải vào20 thg 6, 2025
Tài khoản khách
My stay at the Radisson Blu at Egmore for 3 days was absolutely a gem. From the moment we arrived on 12 June 2025, we had warm welcome from the concierge and attentive service from the reception staff.
The room given was on the first floor, which was impeccably clean, spacious, with a stunning view of the city.The bathroom was freshly cleaned and well stocked with tissue paper and toiletries .
The breakfast buffet was extensive and delicious, with a wide variety of options to choose from.The Manager , Chef, and Waiter presents a professional and polished image that contributes to the overall dining experience. Manager Selvakumar was always seen talking to guests getting feedbacks and reassuring to our needs. Exclusively the restaurant has a big wooden cart with a young boy serving boiling coffee and tea.
Overall the hotel's attention to commitment to guest satisfaction were evident throughout my stay. This hotel is in the city and convenient location to all local amenities I highly recommend this hotel for anyone seeking a luxurious and unforgettable experience.”
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Giá mỗi đêm từ:1.774.495₫
Đăng tải vào17 thg 11, 2023
Tài khoản khách
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Giá mỗi đêm từ:1.091.101₫