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9,5/10
Đáng Kinh Ngạc
TTài khoản kháchGreat stay and hotel. Issue with the WiFi for over 24 hours, so the hotel gave us a room us to use WiFi in but did not move us to that room permanently so went back and forth when we needed WiFi. A little weird but only lasted a day. Location is right on the beach, away from clubs and very north so not for you if you are looking for that. Staff was great, valeted our car.
EEETThe reviews of this hotel do not do it justice. The hotel is immaculate. Location is great, staff very welcoming and the service was amazing. The pool, jacuzzi were lovely and the Dj playing the music was lovely. I had a very pleasant and restful stay. I look forward to staying again.
TTài khoản kháchThe luxurious and magnificent Ibiza Gran Hotel Lujo 6⭐️ deserves the distinction: Home Sweet Home💫 for its professional and friendly team, led by Mr. Sierra the general manager
They have the most comprehensive breakfast available in luxury hospitality, with an exemplary trilingual and helpful fine dining team.
We thank everyone for making us feel at home in Switzerland🇨🇭 thanks to the beautiful Andrea,🇵🇸🌹Valentina🌹 Laura🌹, Andi; the sexy Cuban🍒Kristina🌹, Maître Chek🖤, the magic omelet maker, and everyone in general.
We will be back🌞
Sincerely, Del Delgado Family from Cuba🌴
TTài khoản kháchFabulous hotel right on the beach
The staff were extremely helpful and friendly. It’s about 15 minutes to walk into town along the beach pathway. There’s parking for those who have a car.
Unfortunately we were there when there were storms etc at the end of cyclone Alice so our weather was very poor but thankfully we were in a lovely hotel with great meals. We really wished that the sauna was working as the indoor pool was very cold so we didn’t use it. There are some great local restaurants behind the hotel.
TTài khoản kháchExcellent Family Stay in Ibiza with Minor Areas for Improvement
Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island.
What We Loved:
Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family.
Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay.
High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer.
Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of.
Areas for Improvement:
Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests.
Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained.
Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement.
Negative Aspects to Report:
We genuinely did not encounter any negative aspects during our stay.
Overall:
Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.
MmollllyyyyExcellent hotel in a great location, everything you could ever need is just a short stroll away.
The pool area is spot on, considering the hotel is situated in the San Antonio area the vibe was very chilled which I much prefer for day time.
Breakfast was delicious and there was lots to chose from. My favourite was the omelette station!
I will definitely look to stay here again.
TTài khoản kháchGreat hotel! Staffs are very attentive and welcoming. Very sweet welcome treats in the room. The spa is quite nice but some parts can be a bit outdated. Overall positive experience and would visit again!
TTài khoản kháchÈ stata una necessità dell'ultimo momento dovuta alla temporanea chiusura del porto a causa del mare agitato. In ogni caso ci siamo trovati bene abbastanza. Se c'è una nota da segnalare è lo scarso isolamento acustico delle stanze, posto he la struttura è grande e frequentata molto da giovani.
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