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Đăng tải vào29 thg 3, 2026
Tài khoản khách
I stayed at the William Gray for three nights and had a wonderful experience. Upon check‑in, I was upgraded to a beautiful suite on the 6th floor with a great view—a lovely surprise that I truly appreciated.
What really made my stay exceptional, however, was the service. Mr. Vincent, the concierge, is absolutely amazing. I needed to order an item from the USA online, and he not only helped me with the process but also managed to convince the supplier to speed up the shipping. What should have taken six days arrived in just two. I was so impressed by his dedication and helpfulness.
The hotel itself is fantastic, but it’s the staff—especially Mr. Vincent—who make it a five‑star experience. I highly recommend the William Gray to anyone visiting Montreal.
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Giá mỗi đêm từ:549 AU$
Đăng tải vào30 thg 7, 2023
Tài khoản khách
Dịch vụ thật tuyệt vời! Chúng tôi rất hài lòng với tất cả các tiện nghi và nhân viên rất nhiệt tình và thân thiện. Chúng tôi đã sử dụng dịch vụ đỗ xe hộ và chắc chắn sẽ giới thiệu dịch vụ này cho người khác.
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Giá mỗi đêm từ:436 AU$
Đăng tải vào18 thg 9, 2024
Tài khoản khách
What a lovely place to stay. Staff were really friendly and helpful. The room was exceptional and of the standard that you would expect.
The breakfast concierge was very helpful and the food was of a really great standard, beyond what we expected.
The ease of being able to leave all of our luggage at the hotel before our flight made such a difference to our day.
Will definitely will be back when we return next year. Thank you to all the staff.
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Giá mỗi đêm từ:335 AU$
Đăng tải vào5 thg 11, 2023
Montag19
Our stay was perfect! Checkin was seamless. The staff was extremely kind and helpful! The room was clean and exactly as pictured. The electronic features of the room were an added bonus (motion sensor lighting and electronic blinds/curtains, sensor and heated toilet). The location was amazing and so close to everything. The concierge helped us find a fun speakeasy within walking distance and checked in with us afterwards. Best weekend trip in a long time!
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Giá mỗi đêm từ:390 AU$
Đăng tải vào16 thg 3, 2025
Tài khoản khách
Centrally located but a bit expensive. Everything is to be paid by yourself. Paid parking, paid breakfast. The parking lot is 10 stories down. If all are full then you must drive to number 10 floor down the ground. Overall it’s not with the money. Over $350CAD for one night. Not worth at all.
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Giá mỗi đêm từ:345 AU$
Đăng tải vào11 thg 7, 2025
Wahed Mokhtar
Great Recovery by Management – Excellent Location!”
Our stay started off on the wrong foot due to a few issues with our initial room. However, I was very impressed with how management handled the situation. They were quick to respond and offered us an upgraded room for our second night, which completely turned our experience around.
The hotel is in a fantastic location—walking distance to everything we wanted to see and do. Thanks to the excellent service recovery, we left with a positive impression and would consider staying here again.
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Giá mỗi đêm từ:329 AU$
Đăng tải vào9 thg 9, 2025
Matt88
My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.
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Giá mỗi đêm từ:377 AU$
Đăng tải vào23 thg 8, 2025
Tài khoản khách
Excellent hotel in great location. Welcoming staff . Spacious well appointed room with views over Place des Artes square , which has a great vibe with many street stalls selling artisan goods . Basement food hall offers wide range of food choices for families with first class shopping mall above . Overnight parking can be accessed directly from hotel and is reasonably priced although do note where you parked on arrival ! A short walk to the underground to access everything Montreal has to offer . Highly recommend this hotel .
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Giá mỗi đêm từ:270 AU$
Đăng tải vào1 thg 9, 2025
Gee88
It was a situation where nothing much to celebrate and also not much to complain about. The staff were indifferent and the location next to the road can be a bit loud. The location is close to certain area that you might visit as a tourist but not in the middle of anything super interesting.
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Giá mỗi đêm từ:214 AU$