We were quite disappointed with the hotel tbh sadly. We only stayed one night, so out up with it. The location was close to Cliffs Pavillion or we would have complained or left if we were staying longer.
The initial things was the inside of the lift door. It was filthy. The carpets on landing were dirty. Our room door dirty. My initial view of the room I saw the desk, which had marks and black stuff over it, which I scratched and came off. I wondered why the cleaner didn’t manage to do that. The general cleanliness in the room was ok. However there was a chip l fr under the desk, the walls were marked..just needed a clean. Marks on the chairs which we didn’t use, window seals needed a wipe over. Bathroom was clean, looked fairly new. Towels were lovely and clean, although as we left, the replacement bedding and towels for our and other rooms were just left on the dirty carpet outside doors! Breakfast was okish. Cooked breakfast wasn’t that nice but edible. One 4 piece toaster for all guests eating. Food was constantly being reloaded but our new food in top, so sausages were rock hard at bottom. It’s such a shame tbh, as it could be such a lovely hotel. Staff were lovely however. Very helpful and lovely people.
Dịch