Tài Khoản Khách
12 tháng ba, 2024
Visited here on a 3 day trip.. arrived in shock to what was presented, reception ignored our presence and carried on a conversation with a staff member and then went on to make a call before checking us in, didn’t speak any English so took nearly an hour just to find our booking on their computer..elevator glass was completely smashed and pitch black inside as light had broke.. cigarette ash everywhere, room was disgusting, bugs everywhere, had bites- human hair everywhere, bathroom was filthy.. feces still left in the toilet. could see where door had been kicked in previously and filled in with filler, balcony door wouldn’t lock so maintenance had to come and repair it, just screwed a pull bolt onto the door and left.. stray cats and dogs surrounding the hotel, lacks hygiene..very unclean rooms, reception and bar appear to look very up to scratch until you go to the rooms.. was kept us each night due to loud music and other guests slamming doors. Felt unsafe outside the hotel, people would follow us and wouldn’t leave us alone.. don’t visit here unless you are firm.. people would claim to work in our hotel to try and gain trust, you are left not knowing what their intentions are. they will not leave you alone all they want is your money, on one occasion a man was walking by us and wouldn’t leave us alone, we got offered *****, trafficked women, any drug.. all sorts, we was appalled and told the man we was leaving to go back to hotel, he then insisted we get in a taxi and he proceeded to try and get in the taxi to follow us to hotel.. we finally got rid of the man, we felt very unsafe in the area, especially in the main town by the Madina market, very concerning behaviours and dodgy people.. police don’t take notice of the tourists being harassed and followed.. they beg for your custom but get angry when it drives people out of the market, you feel that annoyed you just leave and then they insult you. young children as young as 4 walking around by themselves… surprised this place was advertised on a holiday website as a package holiday, do not visit this place you will feel very unsettled with a target on your back.. they treated us like vermin and constantly being stared, pointed at and harassed.. we expected certain things and the fact we were near the area of the 2015 attack and that a lot of derelict buildings were there and that it was a poor area but we never expected the trea**ent and experience we received , we are very laid back and rarely complain but it wasn’t fit for an animal to live in, we are glad we experienced Tunisia, lovely views and history but will never return.
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