My wife and I stayed in a Luxury King room for our honeymoon and were quite disappointed. We felt for the cost of the room, the standard wasn’t up to scratch and there was a lack of attention to detail. The curtain was hanging off the rail in front of the patio doors. There was dried shampoo splatter in the wet room and dried toothpaste on the worktop next to the sink. Cigarette butts outside the patio doors. The patio furniture table glass had obviously smashed and been disposed of so the table couldn’t actually be used. Cobwebs and spiders around the bathroom mirror and on the ceiling. For the first night we couldn’t access any of the movies. We did mention about the dirty bathroom and the movies and someone came in to fix the problems, but when we returned back the bathroom was still dirty and now the TV didn’t work at all. We notified staff again and they fixed the TV and assured us the bathroom would be cleaned the next day. The bathroom still wasn’t cleaned so we did it ourselves. Despite this, the staff were helpful and friendly at all times and the grounds were beautiful. The staff also catered to our vegan diet and modified the breakfast to suit, which was lovely, and we made the most of free room service each morning. Overall, our stay was okay but we wouldn’t return as we felt it was very expensive for a room that was just okay. We were left disappointed and got upset as it was supposed to feel really special and just didn’t.
Dịch