Tài Khoản Khách
26 tháng chín, 2023
We really enjoyed our stay in this lovely hotel. Martha was so friendly and that big smile on our arrival, it was lovely to get such a warm welcome. Martha her colleague (cannot remember his name) were so friendly to us, were always delighted to see us at all times, the big smiles, chat and just so so helpful. All reception staff were lovely. When Martha and her colleague heard we would be checking out early for our return flight, they were arranging a breakast pack for us but then arranged for us to eat in the breakfast room. This was so nice and a great start to our day. Theres always one....and that was the man who worked in the bar/front desk at night - he was unfriendly and just not nice. All areas were clean and tidy at all times and the cleaning staff were lovely. Our room was cleaned daily with fresh towels. It was great having air conditioning in the room. We had a fridge which was great. Breakfast every morning was fantastic, a wonderful selection of hot food, cold meat cheese salads, selection of fruit and juices, a coffee machine, choice of various teas and the desserts were just amazing. A great start to our day. The staff were so friendly and helpful. We felt the staff whether that was the cleaners, restaurant staff or any other staff were always there when you needed them, it was lovely. There was a pool on the roof of the Hotel, which was lovely with a bar. There was a lovely seating area at front and back of the hotel. The location was good. We went to the Castle and the shuttle bus was not too far from the hotel. The bus stop for Venice, Verona etc. was not very far either. There was various restaurants within walking distance to the Hotel. We had a wonderful Holiday and would highly recommend and visit Hotel Alfieri again.
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