Các đánh giá Hotel Somadevi Angkor Resort & Spa

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your perfect 5-star rating and your wonderful feedback about our Hotel Somadevi Angkor Resort & Spa! We are so pleased to hear you found our location central and near all the attractions, and that you enjoyed your stay and our friendly staff.We truly appreciate your recommendation and hope to welcome you back again whenever your travels bring you to Siem Reap!Sincerely,

Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for sharing your experience with us. We’re glad you appreciated our service and found the Superior Double Room with a city view and balcony reasonably priced. We understand your concerns regarding the room’s condition and the availability of breakfast. Your feedback is invaluable, and we are continuously working to enhance our accommodations and services to provide an even better experience for our guests. We’re pleased that upgrading to a new room improved your stay, and we hope to welcome you back in the future with even more refined offerings. Your insights are truly appreciated, and we look forward to hosting you again soon. Warm regards, Jackson, the management

Phản Hồi Từ Khách Sạn: Dear Chenjumo,Thank you for taking the time to share your feedback. We are delighted to hear that you found our service excellent and that upgrading to a new room improved your stay.We understand your concerns regarding the age of the original room and the absence of a breakfast option. Your observations are invaluable, and we are continuously working to enhance our accommodations and services to ensure a more enjoyable experience for all our guests.We truly appreciate your support and look forward to welcoming you back in the future. If there’s anything specific you’d like us to consider for your next visit, please feel free to share.Warm regards,Jackson, the management!

Phản Hồi Từ Khách Sạn: Dear KIM KHANH CHI,Thank you for your perfect 5-star rating and your wonderful summary of your stay at Hotel Somadevi Angkor Resort & Spa! We are so pleased to hear you found our location central and easy to walk to restaurants.It's also fantastic to know you experienced our staff as friendly, enjoyed our lovely pool, and found the food great.We truly appreciate your positive feedback and hope to welcome you back to Hotel Somadevi Angkor Resort & Spa again in the future!Sincerely,Jacskon, the management

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your detailed feedback about your recent stay in our Superior Double Room with City View and Balcony. We're glad to hear that you enjoyed our staff’s excellent service and that the upgrade to a new room significantly enhanced your experience.We understand that you found the initial room a bit dated and were disappointed by the absence of breakfast. Please accept our apologies for any inconvenience this may have caused. Your candid observations are invaluable and help guide our ongoing efforts to improve our accommodations and overall guest experience.We truly appreciate your comments, which not only highlight what we’re doing right but also pinpoint areas where we can enhance our service further. Your comfort and satisfaction are our top priorities, and we are actively exploring updates and enhancements for both our rooms and dining options.Thank you again for your insightful review. We look forward to welcoming you back soon for an even more enjoyable stay.Warm regards,Jackson, the management

Phản Hồi Từ Khách Sạn: Dear Liuyin,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your stay, particularly regarding the missing items and the misunderstanding at checkout. Your feedback is extremely valuable, and we appreciate you bringing this to our attention.We strive to provide clear communication and exceptional service to all our guests, and we regret that this situation caused frustration for you. Please know that we are reviewing our internal procedures to ensure that similar issues do not occur in the future. Guest satisfaction is our top priority, and we are committed to improving our service standards.If you would like to discuss this matter further, please feel free to reach out to us directly. We truly appreciate your visit and hope to have the opportunity to welcome you again under better circumstances.Best regards,Jackson, the management

Phản Hồi Từ Khách Sạn: Dear Weihaixuexiang,Thank you for taking the time to share your wonderful review! We are delighted to hear that you enjoyed your stay in our Superior Double Room with City View and Balcony. It's fantastic to know that you appreciated the elegance of the mahogany furniture and had a great breakfast experience. Your kind words truly mean a lot to our team, and we look forward to welcoming you back for another memorable stay!Best regards,Jackson, the management

Phản Hồi Từ Khách Sạn: Dear Chanthy-KH,Thank you for your feedback regarding your recent stay. We're glad you appreciated our central location near Pub Street and our pool.We apologize that your experience didn't meet expectations. We regret the mosquito issue and your dissatisfaction with the food and service. We're addressing these issues with our teams to ensure they don't recur.We also apologize if you felt like a minority or that your experience was lesser compared to similar hotels. We strive to provide a welcoming environment and exceptional service to all guests.Your feedback is valuable, and we hope you'll consider staying with us again to experience the improvements we're making.Sincerely,Jackson, the Management

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your truly "Outstanding" 10/10 rating across all categories and for your wonderful review! We are absolutely thrilled to hear that you found our hotel perfect, highlighting our clean breakfast, friendly staff, quick problem-solving, and excellent location.It is incredibly rewarding to know that you found our hotel suitable for everyone, including family, lovers, and friends. Your kind words are a great encouragement to our entire team who work hard to provide exceptional experiences for all our guests.We look forward to welcoming you back for another perfect stay in the near future!Sincerely,Jackson, the management

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your wonderful review!We’re so pleased to hear that you enjoyed your stay and found our hotel clean and our staff friendly. Your kind words truly mean a lot to our team.We would be delighted to welcome you back again in the future! If there’s anything we can do to make your next visit even more special, please let us know.Best regards,Jackson, the management

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you had an outstanding stay with us and appreciated our efforts, especially during the Chinese New Year celebration. It was truly our pleasure to organize the lion dance and for the hotel owner to extend New Year blessings personally. We're also glad to know you found your room comfortable and quiet despite the hotel being a bit older.We look forward to welcoming you back to our hotel in the future!Warm regards,Jackson, the management

Phản Hồi Từ Khách Sạn: Dear German Sanchez,Thank you so much for your "Outstanding" review! We are absolutely thrilled to hear that you found our hotel very nice, with good amenities and great service. It's wonderful to know that our spa and jacuzzi were a big plus for your stay.We truly appreciate your kind words and look forward to welcoming you back to [Hotel Name] again soon!Warm regards,Jackson, the management

Phản Hồi Từ Khách Sạn: Dear Anastasiia,Thank you for your outstanding review! It’s wonderful to hear that you enjoyed your stay with us, from our conveniently located property to the inviting grounds and sparkling pool. We’re especially delighted that you found our staff both polite and attentive—they truly take great pride in ensuring every guest has a remarkable experience.Your kind words reaffirm our commitment to excellence, and we look forward to the opportunity to welcome you back for another memorable visit.Warm regards,Jackson, the Management

Phản Hồi Từ Khách Sạn: Dear Tarek3i7,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the spacious rooms, balcony, swimming pool, and our food offerings. It’s always rewarding to know our guests feel they received great value for money. We look forward to welcoming you back for another exceptional stay!Best regards,Jackson, the management