PALACE Hotel (Shenzhen Luohukou )

Chúng tôi có một kỳ nghỉ rất thú vị tại khách sạn này. Nó rất sạch sẽ, nhân viên tge rất lịch sự và hữu ích.

Tốt nhất không nên ở cùng trẻ em. Trong phòng có nhiều mối nguy hiểm về an toàn. Sàn nhà trơn trượt sau khi tắm, các dải kim loại dán trên sàn rất sắc nhọn. Trẻ bị trượt chân và va vào đầu, gây thương tích lớn. sau đó phải khâu 7 hoặc 8 mũi, khách sạn không chủ động giải quyết và đã khiếu nại lên Hiệp hội người tiêu dùng.

Vị trí rất tuyệt, đi bộ từ ga xe lửa. Phòng sạch sẽ và dịch vụ tuyệt vời.

Khách sạn này thật tuyệt vời và đáng giá từng xu. Mọi người đều tốt và dịch vụ là tốt nhất.

Choosing a hotel in China can often be a hit-or-miss experience—but the Palace Hotel in Luohu, Shenzhen is truly a hidden gem. Located just 400 meters from the Shenzhen Railway Station, it’s a short and convenient walk—mostly through well-lit underground shopping alleys, with part of the route even passing a lively food street. The location is unbeatable. Right outside the hotel, Line 1 Metro is to your right, and Line 9 is to your left—both within 200 meters from the lobby. The hotel is also just 500 meters from Luohu Commercial City, one of Shenzhen’s largest malls, with hundreds of shops offering everything from electronics and knockoffs to dried food, fashion, massage parlours, and eateries. But a convenient location is only part of what makes a great stay—comfort matters, and this hotel delivers. Newly built in 2023, it’s modern, spotlessly clean, and well-equipped with everything a tourist might need. The rooms are big and spacious. Free self-service laundry and dryers mean you can pack light. There’s also a gym, and within 500 meters, you’ll find an abundance of food options. Service is another standout. The staff are attentive and responsive. Towels are replaced promptly when needed, and even small gestures—like an extra bottle of mineral water—don’t go unnoticed. Security is excellent, and I felt very comfortable throughout my stay. I must give special mention to Miss Long (龙小姐) at the reception. Her attention to detail and dedication to service were truly impressive. What really stood out was when she personally carried three new 24” suitcases (which I had ordered from Xiaomi and delivered to the front desk) all the way to my room—an act that perfectly embodies “going the extra mile.” As a retired senior manager, I strongly urge the hotel’s leadership to recognize her potential. If you’re heading to Shenzhen and want a hotel with superb service and an unbeatable location, I highly recommend the Palace Hotel. It’s located just to the left of the Shangri-La Hotel—but with better value and warmth. We booked four rooms for our stay from April 23 to April 26. I stayed in Room 5419.

Nice, clean and friendly staff hotel and walking distance to Metro Line 1 and 9.. as well as train to GuangZhou and Hong Kong.