Swissotel Grand Shanghai

Các đánh giá Swissotel Grand Shanghai

Swissotel Grand Shanghai

No.1 Yuyuan Road, Jing'an District, Shanghai, 200040, ChinaXem thông tin khách sạn
Swissotel Grand Shanghai
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Đánh giá của khách

4.6/5
Rất Tốt
4331 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.5
Dịch vụ4.6
Vệ sinh4.7
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Gần tàu điện ngầm(118)
Đã ở nhiều lần(75)
Hồ bơi tuyệt vời(43)
Trà chiều tuyệt vời(16)
Đánh giá tiêu cực(119)
Chi Wo
Phòng đôi truyền thống
Lưu trú vào thg 2, 2025
Gia đình
15 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 25 thg 3, 2025
Perfect location & good service. The only drawback is the breakfast - the same everyday and is not good value for money.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We do apologize for unpleasant experience on breakfast. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Người Dùng Ẩn Danh
Phòng Đôi Thương Gia
Lưu trú vào thg 2, 2025
Người đi công tác
15 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 23 thg 3, 2025
The hotel is about an hr+ ride from the airport. There are many food eateries around the area and it is very convenient.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Amy Snow
Phòng đôi truyền thống
Lưu trú vào thg 2, 2025
Gia đình
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 3, 2025
I stay here regularly. The room is very good, the service is good, the food is delicious. The sub-district is in the city center, convenient for traveling and shopping.
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Willy Yung
Phòng Hai Giường Cổ Điển
Lưu trú vào thg 2, 2025
Gia đình
17 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 25 thg 3, 2025
Location is great. Center of where wanted to go. Nearby food was great as well. Staff are friendly
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
aryamoney
Phòng đôi truyền thống
Lưu trú vào thg 1, 2025
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 24 thg 2, 2025
The location is excellent, and the swimming pool is fantastic. While the rooms are a bit old and there are cracks in the ceiling, the friendly service made up for it. Overall, a good option for travelers seeking comfort and convenience.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you so much for taking the time to share your detailed feedback about your stay with us. We are truly delighted to hear that you were impressed with our prime location and the wonderful swimming pool. These are aspects we take great pride in, and your positive comments are highly encouraging for our entire team.We sincerely appreciate your understanding regarding the condition of the rooms. The cracks in the ceiling and the overall age of the rooms are areas we are actively addressing. We have already scheduled renovations to modernize the rooms, ensuring they match the high - standard service and amenities that our guests deserve.We're glad that our friendly service managed to enhance your experience and make up for the room issues. Our staff is dedicated to providing warm and attentive service, and your recognition of their efforts means a great deal to us. We hope that you'll consider staying with us again in the future. We're confident that once the renovations are complete, you'll notice a remarkable transformation in the rooms, while still enjoying the excellent location, fantastic pool, and friendly service that you've come to appreciate. Thank you again for your support, and we look forward to welcoming you back. Best Regards, Ricky Zhao Guest Experience Manager
toriness
Phòng Đôi Thương Gia
Lưu trú vào thg 1, 2025
Người đi công tác
89 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 2, 2025
I’ve stayed at this hotel a number of times for business trips to Shanghai and it’s always a great experience. Big room, clean, staff are very helpful and friendly. I didn’t add breakfast to my room this time but it is worth adding if you stay, it’s a great spread. It’s also an easy walk to lots of great restaurants and bars including the French quarter. Highly recommend if you come to Shanghai for business or pleasure.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Nanemane
Phòng đôi truyền thống
Lưu trú vào thg 12, 2024
Người đi công tác
24 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 1, 2025
Thank you so much for the great service. Crystal and Steve were great and helped us during our stay there. They were kind and supportive. Thank you for your help
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Tài Khoản Khách
Phòng Hai Giường Cổ Điển
Lưu trú vào thg 11, 2024
Gia đình
5 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2 thg 1, 2025
Well maintained hotel. Didn't have smoke smell at all in the room. The only complain was the room was too hot!!! Please set the room temperature at 18 census in the winter , that is the normal temp for in door in most of the countries of the world!!!!!!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to submit a review of your recent stay at the Swissôtel Grand Shanghai.We apologize for your unpleasant experience regarding the temperature of your room, which is usually set between 22-24 degrees due to the changing weather in Shanghai during the day and night. We send our sincere regards and look forward to welcoming you back in the near future. Guest Experience Manager - Ricky Zhao
Manenatta
Phòng Hai Giường Cổ Điển
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 1, 2025
The hotel is nice and clean.  We love the location and service of staffs especially with the early check in.  I would recommend this hotel and it’s nice to go back again for the next visit.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Wing Yip William
Phòng đôi truyền thống
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 12, 2024
Excellent services and location is very convenient. Staff are friendly and are able to speak English.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
sw
Phòng đôi truyền thống
Lưu trú vào thg 11, 2024
Gia đình
27 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 22 thg 12, 2024
Location was very good Service expected from a swissotel , Didn't like the purovel amenities. Hotel sufficiently clean.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We apologize for your unpleasant experience with the hotel facilities and we will share your valuable comments with our hotel management for improvement.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
BoboNeon
Phòng Hai Giường Cổ Điển
Lưu trú vào thg 11, 2024
Vợ chồng
5 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 16 thg 12, 2024
The breakfast is awesome , has a good spread. When you order for food delivery, you have to go to food collection storage outside the hotel to collect, the hotel will not send your food to your room. The location is good, very convenient to travel around.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Tài Khoản Khách
Phòng Hai Giường Cổ Điển
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 12, 2024
Love this hotel! It is the only hotel I will stay at when visit Shanghai due to its exceptional position, friendly staff and great facilities.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Langaoroad
Phòng Executive Giường Queen Size
Lưu trú vào thg 11, 2024
Người đi công tác
15 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 12, 2024
The lounge staff is amazing! Lulu, Jojo, Leticia, Cher、Ive, Sunny, everyone was very friendly, good food, good service, and the hotel is very well located.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Moonxing
Phòng Executive Giường Queen Size
Lưu trú vào thg 10, 2024
Khác
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 1, 2025
I had the pleasure of staying at this hotel, and it exceeded my expectations in every way. The location was incredibly convenient, nestled in the heart of the city with easy access to major attractions, shopping districts, and public transportation. This made exploring hassle-free, whether I was heading to The Bund or Nanjing Road. The room itself was a highlight. Spacious, modern, and clean, it offered a stunning view of the downtown city life. The room was thoughtfully equipped with everything I needed — a comfortable bed, extended chair and desk, and a luxurious bathroom with high-end toiletries. Service was exceptional from start to finish. The staff ensured my stay was comfortable, providing helpful recommendations, arranging transportation, and always greeting me with a warm smile. Overall, this hotel offers a perfect blend of convenience, comfort, and top-notch service. Whether you're visiting Shanghai for business or leisure, this is a fantastic choice for a central and enjoyable stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao