Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí8.7
Trang thiết bị8.5
Dịch vụ8.5
Vệ sinh8.8
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(1644)
Đánh giá tích cực(1514)
Đánh giá có ảnh/video(390)
Phù hợp với trẻ em(171)
Gần sân bay(153)
Nhân viên quầy lễ tân thân thiện(136)
Tầm nhìn ra biển tuyệt vời(121)
Cung cấp dịch vụ đón khách/trả khách(95)
Có nơi vui chơi cho trẻ em(84)
Đánh giá tiêu cực(130)
Matt-HKT
Phòng cao cấp Premier (Giường đôi)
Lưu trú vào thg 10, 2024
Người đi công tác
10 đánh giá
5.5/10
Đăng tải vào 10 thg 11, 2024
Thật đáng buồn khi có vẻ như nơi này đã bị ảnh hưởng nặng nề bởi covid.
Khu vực này hoàn toàn xuống cấp - đường đi bộ/chạy bộ; khu cắm trại; khu vui chơi ở tầng hầm.
Phòng nghỉ thoải mái, NHƯNG thảm có mùi rất khó chịu!! Phòng tắm tuyệt vời.
Nhà hàng gọi món theo tiêu chuẩn nấu ăn rất tốt nhưng một lần nữa nhiều món không có sẵn bao gồm cả mì Thượng Hải!!
Nhân viên lễ tân khi đến rất đáng yêu và thân thiện và nói tiếng Anh rất tốt.
Kiểm tra Lễ tân KHÔNG nói tiếng Anh.
Khu vực này cách xa bất kỳ nơi nào ...
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Kính gửi Quý khách, lời chào từ Khách sạn Primus Thượng Hải Sanjiagang. Trước hết, chúng tôi xin chân thành xin lỗi vì trải nghiệm không mấy dễ chịu trong thời gian lưu trú của quý khách. Chúng tôi đã ghi nhận những bình luận của quý khách về dịch vụ của khách sạn gần đó và đã chia sẻ phản hồi của quý khách với các quản lý tương ứng để xem xét vấn đề này nhằm có thể cải thiện n*** lập tức. Chúng tôi xin lỗi một lần nữa vì lần này chúng tôi đã không đáp ứng được kỳ vọng của quý khách. Chúng tôi thực sự biết ơn vì phản hồi của quý khách và đã báo cáo trải nghiệm đáng thất vọng của quý khách với chúng tôi. Chúng tôi hy vọng rằng sự cố này sẽ không làm ảnh hưởng đến ấn tượng chung của quý khách về khách sạn của chúng tôi và chúng tôi mong muốn được chào đón quý khách trở lại trong tương lai gần. Trân trọng, Tổng giám đốc William Lau
Simon8888
Phòng cao cấp Premier (Giường đôi)
Lưu trú vào thg 3, 2025
Một mình
3 đánh giá
4.5/10
Đăng tải vào 30 thg 4, 2025
Basically no air-conditioning, the room was 26.4 degrees. Ask the front desk for Assistance but they say nothing they can do about it.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. Your comments on the the service of the nearby hotel have been duly noted and we have shared your feedback with our respective managers to look into this so that immediate improvements can be made. we apologize again that on this occasion we failed to meet your expectations. We are certainly grateful for your feedback and for bringing your disappointing experience to our attention. We hope that this incident will not mar your overall impression of our hotel and we look forward to welcoming you back in the near future.
Man Kit
Phòng Deluxe (2 giường)
Lưu trú vào thg 3, 2025
Gia đình
1 đánh giá
6.0/10
Đăng tải vào 22 thg 4, 2025
The A/C is not working, asked someone to fix, they did have a look but only check it in the room once after that never come back and it never been fixed.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. Your comments on the the service of the nearby hotel have been duly noted and we have shared your feedback with our respective managers to look into this so that immediate improvements can be made. we apologize again that on this occasion we failed to meet your expectations. We are certainly grateful for your feedback and for bringing your disappointing experience to our attention. We hope that this incident will not mar your overall impression of our hotel and we look forward to welcoming you back in the near future.
Predrag28
Phòng cao cấp Premier (Giường đôi)
Lưu trú vào thg 3, 2025
Gia đình
13 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 6 thg 5, 2025
Stayed there for two nights. Clean hotel, nice room.
Taxi driver had trouble to find a entrance to the hotel, so maybe they should put signs to navigate. Very close to the airport, super solution to come here, overnight and go to the airport for an early morning flight.
Huge hotel, many hotels in the same resort. Children's playground is big, spacious, but it needs to be cleaned sometimes. It's extra charge. Breakfast is good.
We'll come back for sure.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future.
M Herrera
Phòng cao cấp Premier (Giường đôi)
Lưu trú vào thg 11, 2024
Gia đình
7 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 15 thg 12, 2024
We had a short but good stay waiting for our flight in the morning. The hotel had got everything you need however lobby and restaurant were extremely cold! Need for improvement!
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future. ---- General Manager William Lau
Linsi
Phòng Deluxe (2 giường)
Lưu trú vào thg 4, 2025
Gia đình
3 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 28 thg 5, 2025
Customer service representative Rock is very friendly and helpful. Thank you and appreciate your wonderful work.
Dịch
Tài Khoản Khách
Phòng cao cấp Premier (Giường đôi)
Lưu trú vào thg 10, 2024
Người đi công tác
22 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 16 thg 1, 2025
Close to Pudong Airport, 20 mins drive. Rooms are big, clean, warm and very comfortable. Airplanes flying all the time, every 30-40 mins, a little bit annoying during the night. Gym is nice. Staff are not helpful, they are very slow, and don’t really understand what to do, even though we speak Chinese
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future. ---- General Manager William Lau
Tài Khoản Khách
Phòng cao cấp Premier (Giường đôi)
Lưu trú vào thg 3, 2025
Du lịch cùng bạn bè
4 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 22 thg 4, 2025
Everything was perfect. Nice, clean, big room, variety breakfast, kind and polite people on the front desk and in front of the hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.
Runmysilkroad
Phòng Deluxe (2 giường)
Lưu trú vào thg 7, 2024
Gia đình
12 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 29 thg 8, 2024
Top Hotel. Friendly staff, exiting place for children and great rooms. Good breakfast with much varieties.
Rooms with good view to sea
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Olimjon Yunusov
Phòng Premier Deluxe Có Giường Cỡ Queen
Lưu trú vào thg 10, 2024
Người đi công tác
9 đánh giá
7.0/10
Đăng tải vào 23 thg 11, 2024
İt was cold in the room.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. Your comments on the the service of the nearby hotel have been duly noted and we have shared your feedback with our respective managers to look into this so that immediate improvements can be made. we apologize again that on this occasion we failed to meet your expectations. We are certainly grateful for your feedback and for bringing your disappointing experience to our attention. We hope that this incident will not mar your overall impression of our hotel and we look forward to welcoming you back in the near future. Regards, General Manager William Lau
Howard Lukmito
Phòng cao cấp Premier (Giường đôi)
Lưu trú vào thg 4, 2024
Người đi công tác
1 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 17 thg 5, 2024
A very new hotel 15 min from the airport. Generally good room although a bit warm. The shuttle bus to airport is as shown below. However the attitude of the bus driver leaves a bad taste
Dịch
6/10
Phản Hồi Từ Khách Sạn: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings especially for the attitude of the bus driver, We look forward to welcoming you back soon.---- General Manager William Lau
Tài Khoản Khách
Phòng Deluxe (2 giường)
Lưu trú vào thg 9, 2024
Một mình
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 29 thg 11, 2024
I had a fantastic stay back in October. The hotel was fantastic and really clean, the swimming pool and amenities were amazing.
In particular, the staff were outstanding. The receptionist I dealt with Vicky Liu was so friendly and helpful and made my stay even better. She was welcoming and kind.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Louis
Phòng cao cấp Premier (Giường đôi)
Lưu trú vào thg 9, 2024
Một mình
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 24 thg 10, 2024
This was a great place to check in.. The quality of the hotel was amazing for a cheaper price. It’s a bit isolated, but if you are trying to escape the city and take a break, this is the place.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Tài Khoản Khách
Phòng Deluxe (2 giường)
Lưu trú vào thg 10, 2024
Người đi công tác
1 đánh giá
3.0/10
Đăng tải vào 8 thg 11, 2024
The hotel literally doesn’t look as pictures at all. Quite abandoned
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. Your comments on the the service of the nearby hotel have been duly noted and we have shared your feedback with our respective managers to look into this so that immediate improvements can be made. we apologize again that on this occasion we failed to meet your expectations. We are certainly grateful for your feedback and for bringing your disappointing experience to our attention. We hope that this incident will not mar your overall impression of our hotel and we look forward to welcoming you back in the near future. Regards, General Manager William Lau
Olga Koy
Phòng Premier Deluxe Có Giường Cỡ Queen
Lưu trú vào thg 6, 2024
Vợ chồng
2 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 23 thg 7, 2024
we booked the hotel for its easy access to the airport. takes exactly 15 mins door to door by taxi. they have free shuttle which starts around 6 am and goes very frequently. we needed an earlier departure, so hotel helped to book a taxi. the check in was very slow at 9pm, ladies at the lobby seemed to be quite new to the job, but still very polite. the room was as described and had a balcony. a bit weird to have a transparent door to the toilet. room and bathroom feel new and clean great bed, walk in closet. there was nothing open at 5 am to get a coffee. the hotel is at a very remote area. overall very satisfied, but the hotel could have offered some 24/7 light breakfast options . it could benefit from 24/7 spa as well.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, thank you for staying at The Primus Hotel Shanghai Sanjiagang and for leaving your review here. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future. ---- General Manager William Lau