Các đánh giá Chateau Star River Shanghai

Good hotel, but not very! Condition work bad( breakfast good! Far from center and all entertainments…

Very big hotel located in the west of Shanghai. Not so new, lobby staff friendly but not speaking English, style of rooms quite far from western standard. Clean room, wifi working fine, average quality of breakfast. Very expensive parking. For the same money, can find better hotels

Good choice if you are for business in MinHang and looking for a decent spot

Breakfast was excellent. Location is very near to business point . Really love to stay there again.

Superb hotel nice room and service

The only complain is the amenities around the area. Location is considered the far end in Shanghai if you frequent the city Center a lot. With traffic might take you an hour to reach Central Shanghai. The rooms are huge but feels dated.

If you really need to stay in Minhang, this is the best choice you can make. Is a little like 1000 and one night transfered to China.

The hotel had a VERY musty smell in the hallways and room. It was like there was mold or built up condensation. We weren’t allowed to use the pool until 3pm…and no lounge seats were available around the pool, just chairs. The breakfast has a good selection. It’s definitely a family hotel with lots of screaming children running around everywhere.

The room is too big and luxury, so it's not easy to get used to it.

I enjoyed my stay in this hotel. They have a wonderful breakfast and a very kind staffs. The hotel gave a complimentary cake and sung happy birthday song to me. Thank you Jerry for arranging this, it makes my birthday extra special and for helping us during our stay. I will definitely recommend the hotel again.

Excellent

這是我們第四次入住貴酒店，前台樑聖越小姐熱情安排了朝南高層景觀大房間，並及時送來歡迎水果點心等優質服務。我們享用了當晚和第二天早上的雙人自助餐，菜餚十分豐盛，很是喜歡。餐廳王女士、黃鋒、陳好等服務生殷情服務。從入住到離開，倍感酒店的優質管理，讓我們彷彿到了“像家一樣的港灣”！在這歐式建築及雕塑中、優雅安靜的園林中、在美麗的噴水池金魚池旁，小坐欣景或閑庭信步，可解除煩憂和疲勞，放鬆心情，是養心陶冶情操的好酒店，“星河灣酒店”是“賓客心中的Nice港灣”！

服務態度極好，説幾點遇到的問題：一：空調統一沒有製冷，在上海潮濕的雨天，在房間裏空氣悶熱，但是酒店提供風扇，還是希望有製冷空調…畢竟這麼大的酒店 二：晚上9點準備洗澡泡澡，發現沒有熱水了，衹有體感30度左右的温冷水…第一次打電話反饋，告知幫我核實，然後就等到9:40左右一直也沒有熱水和回電….衹能再打電話給客房服務…再次告知幫我反饋…第三次打電話已經10點多了，服務員告訴我工程部已經去幫我調高水温…再等半個小時就會有熱水…咱就是説，這麼大的酒店…沒有冷氣就算了…晚上還人為把熱水調沒了….這這這….希望能改進吧，酒店的硬件和服務人員的態度都是很滿意的。

酒店很豪華 景色很美 房間很大 小童樂園很好～康體中心項目也很多 但最讓人感到温暖、最要誇一誇的就是酒店前台負責人劉珈臻 因為帶雙胞胎寶寶住酒店 對酒店要求非常高 尤其衞生方面 服務方面 小劉不僅及時為我們解決問題 還非常細心貼心關注到涉及寶寶安全健康的方方面面 一次次跑到房間處理我們的需求 並關心我們的情況 還自掏腰包為我們買了嬰兒可用的電蚊香真的太感動和感謝了！有了這次如此賓至如歸的入住體驗 我們以後一定會經常帶寶寶來這邊