The Middle House

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The Middle House

No. 366 Shi Men Yi Road, Jing'an District, Shanghai, ChinaXem thông tin khách sạn
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4.6/5
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995 đánh giá
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Vị trí4.6
Trang thiết bị4.5
Dịch vụ4.6
Vệ sinh4.7
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Tài Khoản Khách
Phòng Studio 50 giường King Size
Lưu trú vào thg 11, 2024
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 12, 2024
Prompt check in, very accommodating with request for late checkout. Positive interaction will all staff at hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear beloved guest, we appreciate your positive feedback regarding your recent stay at our hotel. It's great to hear that our check-in process was prompt and efficient which meeting your expectations. We're delighted that we could accommodate your request for a late checkout, as we strive to be flexible to our guests' needs. Your positive interaction with our staff is highly encouraging, as we aim to provide excellent customer service. We look forward to welcoming you back to our hotel in the future. Thank you for choosing us for your stay. Director of Guest Experience Edwin Liu
WendyLam_
Phòng Studio 60
Lưu trú vào thg 4, 2024
Một mình
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 6, 2024
Had a nice stay at The Middle House. I like the design of the hotel and had a pleasant stay here.
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear valued guest,We are thrilled to hear that you had a pleasant stay at The Middle House and appreciated our unique design. Our team strives to create a comfortable and memorable experience for all our guests, and your positive feedback is a testament to our efforts.We look forward to welcoming you back in the near future. Thank you for choosing The Middle House, and for taking the time to share your experience with us.
Asim89
Studio 60 với sân thượng
Lưu trú vào thg 9, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 10, 2024
It’s a great hotel, great location and amazing staff who are attentive and kind. If I’m honest the only downfall was the dog barking in the room next door (they are allowed so I can’t be that mad…and it did stop), and the Michelin food festival on the rooftop across. Not because people could see us on the balcony, but whoever hired that band needs to be evaluated. Highly recommend, would stay again.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your positive review and recommendation. We are delighted to hear that you enjoyed your stay, our location, and our staff's service. We apologize for the inconvenience caused by the dog barking and the noise from the rooftop Michelin event. We appreciate your understanding and patience, and we will surely feedback your comments to related party. We look forward to welcoming you back again soon! Cheers, Edwin Liu - Director of Guest Experience
MTMF
Phòng Studio 60
Lưu trú vào thg 8, 2024
Vợ chồng
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 11, 2024
I had high expectations for [Hotel Name], but they still managed to exceed them. The room was spotless and beautifully designed, with thoughtful touches like a perfectly set-up workspace and cozy extras. The attention to detail, from the staff’s service to the little comforts, really made the stay memorable.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your positive experience at The Middle House. We are thrilled to hear that we exceeded your high expectations and that you appreciated the attention to detail in our rooms and service.Your feedback is invaluable to us as it helps us continue to improve and provide our guests with exemplary service. We look forward to the opportunity to welcome you back to The Middle House in the near future.Thank you once again for your positive review.Best regards,Edwin Liu - Director of Guest Experience
Chou Hin
Phòng Studio 50 giường King Size
Lưu trú vào thg 12, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 2, 2025
The room is large & clean. Greart hotel services and nice staff.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客户,我們非常感謝您對我們酒店房間和服務的認可。我們的團隊始終致力於提供乾淨、舒適的住宿環境,以及友善、專業的服務,讓每一位客人都能感受到賓至如歸的體驗。您的滿意是我們最大的動力和追求。再次感謝您的好評,我們期待您的再次光臨,為您提供更加優質的服務!
Tài Khoản Khách
Phòng Studio 70
Lưu trú vào thg 5, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 6, 2024
A luxury experience
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for taking the time to share your experience with us on this platform. We are thrilled to hear that you found your stay to be a 'luxury experience'.Our team strives to provide exceptional service and create memorable experiences. It is always gratifying to receive such wonderful feedback.We look forward to the opportunity to welcome you back in the near future.
Tài Khoản Khách
Studio 90
Lưu trú vào thg 5, 2024
Người đi công tác
2 đánh giá
2.7/5
Đăng tải vào 17 thg 6, 2024
Rooms were old but well maintained. Location is good and convenient as it’s close to a high end mall Only complaint was the service on food You asked for toast to accompany your omelette and they give you two very small slices of bread, each sliced into three pieces. They give you like a teaspoon of jam inside a recycled bottle. Their “fresh” orange juice for 3 successive days were off When I ordered roast chicken they give you skinless boiled chicken with four giant bowls of rice good for a family of 6. They don’t seem to understand the difference between “roast” and “boiled”. So stay in the hotel but better not to order room service.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and our rooms well-maintained.However, we're truly sorry to hear about your experience with our room service. We strive to provide our guests with the highest quality of food and service, and it seems we fell short during your stay. Your comments regarding the toast, jam, orange juice, and the roast chicken have been noted and will be shared with our culinary team for review and improvement.We appreciate your candid feedback as it helps us identify the areas we can improve the guest experience. We hope to have the opportunity to welcome you back in the future, and we assure you that we will do our best to serve you better.
Kneeling Archer
Phòng Twin Studio 50
Lưu trú vào thg 5, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 6, 2024
One of the best hotels in Shanghai. Great designs, comfortable beds, and enthusiastic service. Central location beside a mall is a plus and Grey Cafe is a bonus!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for sharing your wonderful experience with us on social media. We're thrilled to hear that you consider us as one of the best hotels in Shanghai. Your kind words about our design, comfort, and service truly mean a lot to us.We're also delighted that our central location and the Grey Cafe added value to your stay. We strive to provide our guests with not just a place to stay, but a memorable experience.We look forward to welcoming you back soon for another exceptional stay.
Tài Khoản Khách
Phòng Studio 60
Lưu trú vào thg 6, 2024
Khác
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 8, 2024
Very enjoyable experience I like the hotel very much. Will be staying here again
Dịch
Phản Hồi Từ Khách Sạn: Dear valuable guest, Thank you very much for sharing your experience with the Ctrip community. We are glad to hear your getaway was surrounded by care and the little details that made you feel valued. We hope to see you back in the near future and will take special care of you and your friends again.
Tài Khoản Khách
Phòng Studio 50 giường King Size
Lưu trú vào thg 4, 2024
Một mình
2 đánh giá
3.0/5
Đăng tải vào 13 thg 6, 2024
The hotel is getting old, like my room floor was cracked. Whenever I walked into the dressing room, the noise was annoying. The facilities also very old , especially the sauna room and swimming pool. Service was so so. Everything is below average, given I’m paying the price to stay at the so called renowned hotel. I would never come back here again.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,We sincerely apologize for the inconveniences you experienced during your stay. We understand that our facilities did not meet your expectations and we are truly sorry for any discomfort caused. Your feedback is crucial for us to improve our services and facilities.We will report to related department improve our facilities, including the sauna room and swimming pool, to ensure a more comfortable and enjoyable stay for our guests. We are also working on staff training to improve our service quality.We hope you will reconsider your decision and give us another chance to serve you better. We are committed to providing our guests with the highest standards of service and facilities.Thank you for your feedback. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Thank you for staying with us. Hope to welcome you back again next time.
Technomania
Phòng Studio 50 giường King Size
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
2 đánh giá
3.7/5
Đăng tải vào 17 thg 11, 2024
Toilet is too dark. No proper mirrors in room.
Dịch
Phản Hồi Từ Khách Sạn: Dear beloved guest, we appreciate your feedback regarding the lighting in the toilet and the lack of proper mirrors in the room.We understand the importance of good lighting and mirrors for our guests' comfort and convenience. We apologize for any inconvenience caused and we are taking your feedback seriously.We will review the lighting situation in our toilets and consider adding more or better lighting if necessary. We will also look into the mirror situation in our rooms and consider adding more or better mirrors.We strive to continuously improve our facilities and services based on our guests' feedback.We hope you will give us another opportunity to serve you better in the future.Director of Guest Experience Edwin Liu
Tài Khoản Khách
Phòng Studio 50 giường King Size
Lưu trú vào thg 2, 2024
Người đi công tác
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 23 thg 3, 2024
Wonderful City Hotel, a kind of Soho House for Shanghai, just missing a business center and hang-out place. Wonderful Pool, Suana, and Steam, good Italian Gourmet. Service pending on the staff some are excellent and some staff members they found on the slams of Shanghai better not to mention those.
Dịch
Phản Hồi Từ Khách Sạn: Dear valuable guest, Thank you very much for sharing your experience with the Ctrip community. We are glad to hear you like our Pool, Suana , steam and restaurants. and sorry for the convenience caused on missing business center. We hope to see you back in the near future and will take special care of you and your friends again.
Tài Khoản Khách
Phòng Studio 50 giường King Size
Lưu trú vào thg 12, 2023
Vợ chồng
4 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 22 thg 1, 2024
Design of rain shower kind of stupid because the handles are way behind the shower. It is impossible not to get rained on while trying to figure out the handles
Dịch
Phản Hồi Từ Khách Sạn: Dear valuable guest, Thank you very much for sharing your experience with the Ctrip community. We are sorry to hear the convenience caused. We will work with related department on this. And thank you again for your comments. We are looking forward to welcoming you back next time. Thank you for choosing The Middle House Shanghai!
Ivan Yang
Phòng Thông nhau
Lưu trú vào thg 1, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 2, 2024
Amazing room, great location and friendly staff. The Breakfast was also a highlight.
Dịch
Phản Hồi Từ Khách Sạn: Dear valuable guest, Thank you very much for sharing your experience with the Ctrip community. We are glad to hear your getaway was surrounded by care and the little details that made you feel valued. We hope to see you back in the near future and will take special care of you and your friends again.
Tài Khoản Khách
Phòng Studio 50 giường King Size
Lưu trú vào thg 4, 2023
Vợ chồng
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 14 thg 5, 2023
Great experience at the Middle house! Tasteful design with clean, spacious rooms and awesome maxi bar! Beers milk water coconut juice sweets are all free! (Wine and champagne are not though). Staff are nice and accommodating with high attention to detail. Remember to check out the inconspicuous Bluetooth speaker under the TV and also the swimming pool area as well!
Dịch
6/9
Phản Hồi Từ Khách Sạn: Thank you very much for sharing your experience with the Ctrip community. We are glad to hear your getaway was surrounded by care and the little details that made you feel valued. We hope to see you back in the near future and will take special care of you and your friends again.