Travelfree
ngày 16 tháng 8 năm 2024
I had great expectations of this hotel from the images, I even ignored some previous poor reviews. All my expectations apart from the epic view were shattered.
I'll Start with the good and by saying the view the is really amazing, can see a lot of the coastline and the city. I absolutely love rizhao after my trip! But that's where it ends...
Onto the bad:
1) While the view is amazing, the curtains are not. They should change the name to sunrise hotel because no matter if you want to or not, the sun will shine through the curtains at sunrise(First image was taken at 5:50). It's great if you're into sun gazing but not great if you want to sleep past 6am.
2) the hotel is really dirty. I don't think they own a vacuum cleaner? The carpets inside and outside the room are dirty, the shower curtain is mouldy, the sofa and chairs smell awful. The bed was the only thing that seemed clean ( I hope it was) and I cannot overstate the terrible smell in all floors of the hotel which I'm 99% sure is due to having filthy carpets. A regular vacuum would solve this problem. On the topic of cleaning, my trash can wasn't emptied for two days even though it was full and the room service came in to "Clean".
3)The room is very empty. There's no fridge, no safe, and all the furniture and equipment feels very very old and worn. The only "luxury" is a kettle with 4 tea bags. Really know how to spoil their guests!
3) The breakfast was extremely underwhelming. Everything was either cold or fairly tasteless. Cold baozi, corn, sausages, eggs, might as well just keep them on a plate and forget about the "Warming" dishes. The breakfast has coffee and tea, but the coffee is basically sugar water. The "Juice" is also basically colored sugar water.
4) People were smoking in the lobby, while waiting for elevators, outside their rooms, they were basically smoking in every public area and the staff were standing nearby or passing by allowing it. Is it not against the law to smoke in areas like this? I believe it is.
Every problem speaks of one issue, and that is in my opinion either poor upper management or an unwillingness to spend money on guests comfort.
For the price I paid I was not expecting a luxury stay but I was expecting more than what it was. I would not recommend this hotel despite its prime location and views.
Spend a little more money to book a Better hotel next door.
Dịch