Tài Khoản Khách
20 tháng sáu, 2022
We booked this apartment via *********** and it was extremely unsatisfying. Upon check in when inspecting the apartment, we saw that it was extremely run down (stains and marks all over the walls), neglected, un-maintained and dirty. It also looked like it hadn’t been cleaned after the former occupants. The images displayed on *********** did NOT match the current state of the apartment, and I can only assume that they most be very old – some of them were even not from the apartment we stayed in. 1. The fridge was unclean and had stains in it and the integrated freezer had not been defrosted so no possibility to use it, as it had ice inside. Glasses were dirty. There was a moist dishcloth lying at the sink, which is extremely unhygienic, as it indicates someone used it. No towels for drying dishes. 2. The bathroom had other people’s hair on the floor/in the shower and there was dirt/poo on the toilet seat although it had a hygiene strap around it. The shower head was full of limescale and not functioning properly. The bathtub was extremely slippery, but no mat to stand on to avoid slipping, which can have fatal consequences. There was no place to hang towels – the hanger indicated under the sink in the images on *********** was not there. We had to drag the outside chairs into the living room in order to have a place to dry towels. The area around the door handle was so stained and yellowish from old dirt indicating that nothing apart from superficial cleaning has been done for a long time. 3. The bed linen was dirty with stains and crumbs/stuff on them and pillowcases looking and smelling used and beds sloppily made up. The bed linen was so old, greyish and worn that it had holes in it as well as old fluff on them. Towels used to be white but were now grayish with stains on them. 4. In the living room there was a stained and smelly couch and there was a dried booger on the wall. There were rims from glasses and stains and spots from what could have been everything from more boogers to old food on the table. There was a hole in the wall below the door to the terrasse. There was a contact in the wall clearly broken and obviously not in line with regulations for access to electricity. There was layer of dust and old dirt on the bench. 5. The roof top terrace was extremely run down and neglected with old, dirty furniture without any cushions. Plants were dried up and wilting and there was an old pair of underpants lying in one of the plants. One of the plant pots was broken and there was also a broken sunshade base lying around. It looked so unmaintained and uninviting and like no one had been up there for years. We had no desire to spend any time there although we considered this to be one of the highlights of the apartment when booking that we were in fact looking forward to using, but we ended up not being able to. Comparing the images on *********** with the actual terrasse, you can see they are extremely misleading. 6. The entrance door was b
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