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Tất cả đánh giá(75)
Đánh giá tích cực(66)
Đánh giá có ảnh/video(4)
Đánh giá tiêu cực(9)
Tài Khoản Khách
Phòng Giường King Tiêu Chuẩn
Lưu trú vào Thg10, 2023
Một mình
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 30 Thg10, 2023
Un hotel excelente. El personal muy agradable y dispuesto. Había reservado una habitación estándar pero como debido a un congreso me había salido bastante caro me lo elevaron a suite con desayuno incluido. Una gozada la verdad!
I stayed two nights at this property, and found it a good value compared to other Marriott-affiliated properties in Seville. Overall, I would describe it as a well-managed, well-maintained property. The hotel is not in the center of town, but I did not find this to be an issue. Taxi and Uber rides were short and plentiful to anywhere I needed to go, and this property was a much better value than other affiliated properties in town. Management respects the value of high-status Bonvoy members for which I am grateful. They had upgraded me to a Junior Suite before my arrival. Regrettably, I did have one negative experience with a staff member, that was professionally resolved by the fast-thinking, guest-centric manager of the hotel. I had an evening work commitment and needed a quick early evening meal before going to work. It's Spain, and they don't serve dinner until at least 8:00PM. I arrived at 7:00 wanting to simply get a pizza off the bar menu. The woman tending bar totally ignored me for five full minutes upon my arrival. Finally, when she acknowledged my presence, I explained I was in a rush using a translator on my phone. After this exchange, she ignored me and attended to multiple drink requests from other customers who arrived after me, finally looking at me and saying"I only have two hands". She had no intention to order my food. It was obvious this woman simply had no interest in serving this guest. I left to find the manager in charge. After going to the front desk, I was introduced to a very helpful Ms. Yolanda Rodriguez, who conveniently is the General Manager of the hotel. Ms. Rodriguez immediately understood my dilemma, and personally went to the kitchen to order my food and solve the problem. Thanks to her, I was able to get to my work commitment on time and well fed. I trust that Ms. Rodriguez will use this customer interaction as an opportunity to train her staff on how they can improve the quality of service provided to their guests. In closing, I would like to thank and commend Yolanda Rodriguez for her exceptional customer service.
Dịch
azane1109
Lưu trú vào Thg11, 2023
Người đi công tác
3.0/5
Đăng tải vào 30 Thg11, 2023
It's a small hotel a bit out of old town, and the facilities look a bit dated and there is a tiny gym & swimming pool on the rooftop. The room we assigned had the only view of courtyard from the window. It would be better if it could be renovated and the staff could be friendlier & nicer.
Dịch
Tài Khoản Khách
Lưu trú vào Thg5, 2024
Khác
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 14 Thg5, 2024
Good location if you don’t want to be in the centre of Seville. Bus stops close by, frequent and cheap bus service which takes no more than 10 - 15 minutes to get into the city. We had a junior suite, it’s a little tired but the staff who clean are excellent. There is an exceptional reception staff member Pablo who couldn’t have helped us more, he was super, friendly and efficent. The pool is a nice place to chill for an hour or so if you’ve had a long day sightseeing. We only used the restaurant once, the food was lovely and reasonably priced.
Dịch
Tài Khoản Khách
Lưu trú vào Thg5, 2024
Bạn bè
0 đánh giá
3.0/5
Đăng tải vào 2 Thg5, 2024
Hotel was big enough and clean even public toilets at the hotel lobby. Space of the room was big too and they provided nice coffee ☕️ Restaurants food was limited choices but taste good and not like others restaurant that salty 😝 Majority food in Spain was salty 🇪🇸
Dịch
Tài Khoản Khách
Lưu trú vào Thg4, 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 Thg4, 2024
On the outskirts of the city but close to the sights. A good base for exploring, set on a convenient bus route or within walking distance. Nice modern design and layout, everything you need for a night or two.
Dịch
Tài Khoản Khách
Lưu trú vào Thg4, 2024
Vợ chồng
0 đánh giá
2.0/5
Đăng tải vào 9 Thg4, 2024
Not your typical Marriott! Very outdated. What we did get was a clean place to sleep. Baseboards were chipped , wallpaper was peeling. It dud not feel like a Marriott in our past stays!!!! We have stayed at many Marriott’s!! Marriott needs to be attentive to this hotel!!!!
Dịch
Stephen James
Lưu trú vào Thg2, 2024
Khác
3.0/5
Đăng tải vào 8 Thg2, 2024
Didn't include the breakfast that my website ******* search included. Website not fit for purpose and misleading. If I ask for an ******* search including breakfast then the hotel selection should remain throughout with such. Simply not good enough especially when we're paying £1000 for seven nights. Mr Harter
Dịch
Tài Khoản Khách
Lưu trú vào Thg2, 2024
Khác
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 3 Thg2, 2024
Our travel agent found this Seville hotel for us for our Andalusia road trip, as we requested parking - that wasn't cheap at nearly 20 Euros a night but suited our needs. Would advise you call the hotel beforehand to get directions to their underground car park. Not exactly central but we don't mind walking and there were bus stops nearby. Comfortable stay in what I'd say is more a business hotel as I felt it lacked local character Inside. I couldn't believe that this Marriott hotel only provided cardboard cups in the rooms for coffee! I asked for proper cups and would have thought in a region famous for ceramics that this should be standard!
Dịch
Tài Khoản Khách
Lưu trú vào Thg1, 2024
Khác
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 10 Thg1, 2024
Second stay in this hotel due to the location and very consistent with previous visit. Super efficient staff, great breakfast and spotless rooms. There is a small basement car park with is perfect and they provided me with a large takeaway breakfast for early check out. I will return to this hotel on my next trip this year.
Dịch
Wanderer34231348977
Lưu trú vào Thg1, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 6 Thg1, 2024
Easy walking distance to Parque de Maria Luisa home of the 1929 EXPO. A longer walk or a short uber/taxi ride to Real Alcazar and Mercado de Triana makes this hotel and ideal location for tourists. Excellent Tapas (Taberna FURANCHO) and grocery store close by. The hotel restaurant provided a good assortment for breakfast and the rooms were clean and comfortable.