Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Exzellente Lage kombiniert mit einem hervorragenden Service.
Dịch
elaine1408
Lưu trú vào thg 5, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 2 thg 6, 2024
This hotel is amazing clean spotless always staff sweeping washing cleaning around hotel the food is freshly bbq to order eland beef chops game sausages steaks stir fry done in front of you beef or chicken and noodles fish salads and soups and deserts bread continental something for every taste african wine is a must try with your candlelight dinner service is excellent nothing too much for staff rooms are lovely large and have fantastic views of desert the swimming pool is cold but once in aclimatise plenty of loungers bean bags roof terrace and a bar that serves bar snacks if dont want buffet food the trips arranged by hotel are well organised fantastic value for money and well thought out and informative guides for information on the tours we did sundowner drive sesriem canyon and sossuslvei deadvlei tours so will return to this fantastically run hotel with great staff
Dịch
6/21
Phản Hồi Từ Khách Sạn: Dear Elaine, Thank you for the 5-bubble rating and wonderful review! We are so happy that you enjoyed your stay with us celebrating your anniversary! It is heartwarming to read that you enjoyed our clean facilities, all the aspects of our delicious dinner buffet, fantastic views, the excursions and the service you received from our staff! Looking forward welcoming you again! Best wishes, The Sossusvlei Lodge Team
jjpforde
Lưu trú vào thg 7, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 2 thg 8, 2024
We didn’t stay at the Sossusvlei Lodge Hotel but booked a sundowner drive which left at 16:45 and lasted a couple of hours. The guide was very friendly and knowledgeable and took us to a great spot where we could climb up a little to get a better view and then set up a table with snacks and cold drinks for us to enjoy whilst we watched the sun go down. Cost was circa £18 per person and included the snacks and plenty of drinks (wine, beer and soft drinks).
Dịch
Phản Hồi Từ Khách Sạn: Dear jjpforde, Thanks so much for the lovely rating and review of our Sundowner Drive! Delighted that you enjoyed the excursion with our knowledgeable guide as well as the snacks and cold drinks served. We look forward to welcome you back on our excursions! Best wishes, The Sossisvlei Lodge Team
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
1.0/5
Đăng tải vào 29 thg 12, 2024
Severe issues with this hotel that claims to be high-end. Critical AC failure in our room went unresolved despite multiple requests, making the stay extremely uncomfortable. Having working AC is absolutely essential in a desert lodge, and they failed on that front. Furthermore they were unwilling and reluctant to resolve the issue. Reception staff were dismissive and unhelpful throughout our stay. Severely limited vegetarian dining options, with kitchen unwilling to accommodate dietary requirements despite prior communication. The reception staff flatly said that the chef cannot make any dishes specific to our vegetarian requirement. Given the premium pricing, the basic service failures and poor staff attitude make this hotel impossible to recommend. It's clear that the staff attitude comes from the top - with management unwilling to take on any feedback. This stay came close to ruining our Namibia trip.
Dịch
T8278RSclaudial
Lưu trú vào thg 11, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 20 thg 12, 2024
I had a wonderful time! The flats are wonderful and have everything you need; the food (buffet) is fantastic; the surroundings are beautiful; and there are all kinds of amenities, like a pool. But above all, the service for organising activities is incredible - the lady, whose name I have unfortunately forgotten, was helpful and friendly via email and this continued on site. (I have a silly habit of prioritising reviews where the experience was a bad one because I want to warn other people - but Sossusvlei Lodge was so, so nice that I just had to say so).
Dịch
Phản Hồi Từ Khách Sạn: Dear Claudia, Thank you for the 5-bubble rating and review! Delighted that you enjoyed a wonderful time with us, the amenities, fantastic food and the service you received from Chantel and our other staff at the Lodge! We look forward to welcome you back during your next visit to Sossusvlei! Best wishes, The Sossusvlei Lodge Team
teenytroot
Lưu trú vào thg 11, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 12 thg 12, 2024
Very well situated so close to the National Park without being inside. Nice bedrooms and bathroom, great pool, good bar and activity centre. The buffet was a little lacking in my opinion the dinner was mainly tough bbq or stir fry and the veggies were overcooked by about 2 hours. The breakfast buffet better. The lunch buffet (really there are no options round here) was far from inspiring and very expensive for what it was. I ate some Greek salad and it was more than $300..the bar food was only served later on, and did seem better.
Dịch
Phản Hồi Từ Khách Sạn: Dear Teeny Troot, Thank you for the great rating. Glad that you enjoyed our location, nice accommodation units, great pool, bar and the activity centre! Most guests enjoy the huge selection of starters served inside the air-conditioned self-serve area as well as the variety of grilled meats at our dinner buffet. There is a set fee for our lunch buffet with a main dish of the day served with sides and quite a few salads, breads and variety of desserts. Best wishes, The Sossusvlei Lodge Team
bjnomads
Lưu trú vào thg 8, 2024
Một mình
4.0/5
Rất Tốt
Đăng tải vào 27 thg 9, 2024
I had a good two night stay here. The room was large and the bed was very comfortable, with a large bathroom and shower area, as well as a shaded verandah to sit out. The location of the lodge next to the entrance to the park was convenient for getting in early for the dune hikes. The wifi is somewhat limited, only available at the bar area, but reasonable speed. I went for a sundowner drive, which was pleasant with snacks and wine/beer, and a view of the sunset over the dunes. The dinner buffet was reasonably good. The choice of salads was quite extensive- from regular leaf salad, to different vegetable based salads (cauliflower, beets, beans) and even a cheese salad, as well as roasted onions, red peppers. The main featured a grill station with game meats, sausage and beef, which was very good, with roast potatoes, vegetables and rice. There was also a fish station and a stir fry station which i did not try. For dessert- a good cheese selection as well as very delicious desserts, ranging from chocolate mousse, to fruit tarts, to cakes. The breakfast in the morning was also good- egg station, bacon, sausage, good fruit selection, juice- although the coffee was effectively brown water. Overall a good stay
Dịch
Phản Hồi Từ Khách Sạn: Dear Bjnomads, Thank you for the lovely rating and review! Very pleased that you enjoyed our location, comfortable rooms, pleasant sundowner drive and the variety served at our buffet meals! We look forward to welcome you back again! Best wishes, The Sossusvlei Lodge Team
Alexammo1
Lưu trú vào thg 8, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 8 thg 9, 2024
Some confusion at check in. Rooms large and well equipped (no hot water on 2nd morning).Dinner was a buffet seated outside, beef and game offering , meat tough, buffet side dishes OK, cutlery quality poor, no steak knife to cut the tough meat offerings. Wi-Fi ,weak signal and only available in the bar. Breakfast buffet OK, hot dishes chef battled to keep up with demand, 4 X 4 excursion to the Dead Vlei and the large dues, good, well guided and driven
Dịch
Phản Hồi Từ Khách Sạn: Dear Nigel, Thank you for the great overall rating! We are pleased that you enjoyed our location, large rooms and the guided excursion to the dunes and Deadvlei! The meats from different antelopes are different in toughness - we do offer a high quality imported steak knife on each table setting. Looking forward to your next visit! Best wishes. The Sossusvlei Lodge Team
KateG100
Lưu trú vào thg 6, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 26 thg 7, 2024
Luxurious with a spectacular location, what a treat! My family and our friends loved everything about this place and we were very happy to have three nights there. The rooms and bathrooms were spacious and very comfortable with incredible views. We loved the viewing tower for the beautiful sunsets, and swam every day in the pool. The buffet breakfast and dinner were unbelievable too. Thoroughly recommend this place!
Dịch
Phản Hồi Từ Khách Sạn: Dear Kate, Thanks so much for the superb rating and recommendation! We are very happy that you enjoyed our spectacular location, the spacious rooms, incredible views, beautiful sunsets and the delicious buffets! Looking forward welcoming you back! Best wishes, The Sossusvlei Lodge Team