Yuen Kee
12 tháng hai, 2023
This is my first trip to Lombok. Stayed 4 nights at the hotel. The Sheraton Lombok at Senggigi has a private beach and is near to shops and restaurants within walking distance. Although hotel started in 1991, it is very upkept and maintained. I like the pool and the landscaping. The rooms are very clean and sheets are cleaned even though the furniture are a bit dated. Everything on the room works.
Like many hotels affected by the Covid, the services are coming back as tourists are slowing back. Breakfast is good but can be improved further and more spread when the occupancy rates goes up further.
Most of the staff worked for many years and gladly offers useful tips and advices. They provided excellent services in particular Ms Ayu(F&B), Mr Udin(Pool), Mr Hartono(self taught pianist during breakfast) and Mr Aldi(poolside bar and restaurant) whom I managed to speak to.
We will definitely stay at Sheraton Lombok again.
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