roslynmandelberg58
ngày 17 tháng 6 năm 2024
Jeeva Santai villas have beautifully appointed rooms with a super king bed, 2 shower areas, a private pool, comfortable lounge areas inside and out and a lovely garden environment with a pool. Unfortunately some things were broken in the room. Both rain showers, overhead showers didn’t work. There is almost nowhere to hang a towel in the room, just a bamboo ladder outside. Also no reading lights for the bed. A real downside is there is no beach in front of the villas. You have to walk along a beach walll to reach the beach and there are no hotel services on the beach. No drinks, no food, no beach lounges. The highlights of our visit were the beautiful, friendly staff including the chefs. Pak Muzammmil and Pak Asian also waiters Mr J Habib , Mr Ran, Nona Sekar and Nona Liana. The above people made every visit to the restaurant welcoming, with warm excellent service. Nothing was too much to ask. The chefs prepared a special dish of black rice pudding especially for us! Lastly but a huge asset to this hotel is Ari the operations manager. When our flight to Lombok from Labuan Bajo was cancelled I spoke to Ari on the phone. He reassured me that our room would be kept and our airport transfer would be at the airport for our arrival. We also met Ari at the hotel where he checked on our well being. Later I asked Ari where I could buy genuine Lombok ikat sarongs. He and Nyonya Niah at reception gave me 2 shops to try in Mataram and nearby. I was delighted to find beautiful sarongs worn by the locals. Ari has beautiful English, and made us feel safe and supported when we had a car accident. He is an intelligent and interesting man. He shared some interesting insights into Sasak and the Balinese long term residents history. Nyonya Niah at reception was helpful in providing information about the outside laundry service, where to buy a sarong, organising staff to fix any problems in our room promptly and had a welcoming smile and greeting whenever we saw her. I highly recommend Jeeva Santai Villas
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