Papago Motor Hotel

Would stay again for price. Rooms need a worktop such as table or desk. Walls thin but fellow guests quiet

It was a great place to stay. What put it over the top was the restaurant and bar. The drinks and food were fantastic.

Top of the list are the beds and pillows are very comfortable. The rooms appear to me upgraded but the outside of the side appearance is a little dated. Once inside the coded gate the pool area and little gas fire pit area are nice. The ice machine is convenient as well as the water cooler right next to it. I’ve never stayed at an online check in with room codes to get in. It is a 7 digit code for the gate and a different 7 digit code for the room so do not forget your phone to check you have the proper code. There is no housekeeper unless to specially book it. I didn’t care as I had enough towels and can make my own bed. There is a blow dryer, and pool towels. A coffee maker with pods. An iron and ironing board. I would book here again as it was close to the venue I was going to.

The hotel itself was fine. Check-in, however, was "digital" and was extremely confusing. There was no one to help except a call center operator who kept saying, "perfect." I was required to photograph my credit card for no apparent reason, as they had my credit card number. And I did have to enter the number again. There were several others on our floor struggling to get the door code entered. This hotel needs to go back to the old fashioned professional, polite receptionists.

Pleasantly surprised! We were very close to a great coffee shop in the morning, great walking distance to trails. The pool area was nice for evening cocktail and the area is very secure.

You MUST do the email check in! It gives you the codes you will need for the outer gates and your room. We stayed for 6 nights and 1 night the WiFi was down so no TV (Roku). We did like the location, close to the Zoo, the Botanical Gardens and lots of restaurants. Clean rooms and exterior.

Check-in was difficult, with no live human available. I had to check in through a robot. The human on the other end of the line took a very long time to find my reservation, and then had no familiarity with the hotel, being unable to tell me where my room was. The room was large, but poorly equipped. No closet, no desk, nowhere to set up a workstation. the bed was very soft and uncomfortable. There were no extra blankets of pillows available, and no phone in the room to call housekeeping to get any. I will not be returning to this hotel!

The room felt smaller because of the low ceiling and no way to get fresh air without leaving the door open. Loved the grounds and overall cleanliness.

We had a horrible experience. Was initially sent to the wrong room with no key code to get in. Upon calling the "number" to recieve a code, we were disconnected after spending 30 minutes on hold. We were then told to "send an email" to get our key code. We found a cleaner who gave us her personal phone with her boss on the other line who was finally able to direct us to our correct room and give us a code that worked. This made us late to an appointment to drop off our rental car and almost cost us another day of rental fees on our car. There was no staff present on the property. An iPad robot was in the "front desk" area and that's it. Our room was spacious but the rug was FILTHY, sheets had a tear in it, surfaces were pretty banged up and it overall felt icky. We had no cups to drink our coffee out of. We went looking for staff or cups around the hotel and we were directed to "ask the robot". Finally, at 11:30pm (when we were asleep) there was a knock at our door claiming it was "housekeeping" maybe with glasses? Idk it was all very unsettling. The pool was fine but the certainly needed a scrub. When we sent an email to complain about our troubles with our experience thus far and asking for resolution, we were told they could "change the sheets". Not addressing any of our concerns or receiving any sort of compensation. The other patrons we talked to at the hotel were very nice and friendly and unfortunately also had similar negative experiences as us.