Radisson Blu Senator Hotel, Lubeck

Though location is very good and the hotel is modern and clean the pompous name 'Senator Hotel' does not match the service. No help when you have a lot of baggage and while you can order food from room service late no drinks are delivered after the bar is closed. They run the hotel with minimum staff.

整晚被噪音吵得沒睡着，以至於第二天暈頭轉向，不得不吃止疼葯。嚴重影響次日行程，非常失敗的一次入住！ 酒店的中央空調（或通風系統），有特別大的噪音，即使是關掉了房間內的AC，仍然整晚吵得好像在機艙裏。尤其是正對長走廊的那幾個房間。反而靠裡麪lobby方向的，還會安靜一點，但又沒有view可言。 作為一個五星酒店，提供一個舒適的睡眠怎麼也是必須的吧！這方面真是太差了。吵到實在忍無可忍，半夜三點換房間。還好夜班服務員態度很好，開了另外幾間，來挑。而且她也説知道有的房間就是這樣的問題。看來這是多次被抱怨噪音。這就是我知道這一排房間都這樣吵的原因。 所以更確認了這是樓裏AC系統問題，如果不想整晚像在機艙裏面一樣白噪聲和嘯叫，一定要避坑。 而且酒店的床特別不舒服，是那種最窄的0.8米小床，還沒加墊子，大床房就是把倆小床並一起。雙床即使分開一條窄縫。雖然歐洲很多都這樣，但就完全不能稱5星的標準。前台的人，從頭到尾態度都很傲慢，也沒任何錶示抱歉的意思。 這一點上，強推不來梅的萬豪，床品舒適極了。 不過 有一説一，酒店的位置、景觀和早餐確實都很棒。步行去城裡一切景點。門口停車晚上（18:00-次日10:00）免費，白天全天6歐。 表演攜程的工作人員：對客户很負責，跟酒店battle。服務態度很好。

各方面都很棒

Front desk staff was excellent, especially Lucas (I hope I got his name right). The only downside was paying for parking. Location is perfect, close to everything!

Good stay, location, location! Some noise from the corridor and other guest , too responsive

Top modern hotel on best location in town: quiet on the waterfront within 10 min walk from historic market place.. Excellent room and breakfast choice.

We were guests there in Mai 2023 for 2 nights . At first everything looked good. But a hour after check in we found a small bug between the sheets. As my wife has a fear of any sort bug i went down told them the receptionist DID NOT apologise and asked of we want a change of sheets .. i requested a new room . She checked and found just one room of the same category but the window don’t open which we were ok with and gave me the keys she wasn’t rude or anything but i expected more reaction. The new room was good until we wanted to sleep to find out that the wall are super thin and anyone who talks in the floor seem like to in the room with us . I’m a bit heavy sleeper and i wan woken up multiple times and my wife slept really bad. In the morning a cleaning staff tried to open the door ( which i locked) i didn’t hang the do not disturb sign ( my bad) but they didn’t knock either!. The next night we stayed very late outside and as we came back i asked for late checkout which they thankfully accepted till 2 PM and i said we will sleep late . At 12 we were woken up with a call to be asked when we are leaving!!!! I said till 12 why call when you know we as sleeping!! It’s supposed to be a better especially for the price

Fantastic hotel with great breakfast Only thing I missed was a gym

Excellent hotel, well organized, extremely quiet, the view from our room was really great, the staff is very friendly and goes out of its way to help, the food is really good, the swimming pool is wonderful, loved the 2 saunas! We could not find faults although we were there for 5 nights! We gladly go again.