Verified traveler
ngày 24 tháng 4 năm 2024
The place is charming old Victorian style house. Therefore, stairs are everywhere. Although, they helped carry my luggage, I had to leave one of my luggage on the street to get a help as there are stairs to enter the place. Not friendly for a solo traveler with bad back. I arrived early and had to wait for the room to be ready. It’s not that they were unfriendly, but nothing was offered or said. I would have been impressed with their customer service if they offered me tea or coffee while I waited at the foyer and porch, and reassured that they are working on my room. Maybe they were going with casualness, but I chose this hotel because of the top rating.. I was disappointed. Next door came back in the middle of the night waking me up and I thought they were in my room. I could hear
their conversation. Noise was something can’t be helped with this kind of building. But it was noisy.
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